Social Media Week

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What The Social World Has to Say About Our Hosts: Paris

Hello once again. This is Sheldon from Sysomos back once again to help us prepare for the upcoming Social Media Week. Using Sysomos’ industry leading social media monitoring and analytics software, MAP and Heartbeat, I’m taking a look at what the world is saying through social media about each of our host cities. Today, we’ll be exploring the city of Paris, France.

I started off my search by looking for all of the talk about Paris going on in the past six months. In that time I was able to find 1.9 million blogs, 1.7 million online news articles, 1 million forum postings and 4.8 million tweets mentioning Paris.

Trended out over time we can see that like most other cities we’ve looked at, with Twitter being the dominent social channel. What’s interesting to note in the popularity chart below is how the news seems to dip every weekend. It’s as if much less is going on in Paris on the weekends, but I find that hard to believe.

I then broke down where all the chatter about Paris was coming from. Paris has a reputation of being one of the most romantic places on earth, so it’s not surprise that it garners a lot off attention from the rest of the world. 29% of all the talk about Paris was coming out of France. The next three countries talking about Paris seem to always be top countries in conversations; the USA (26.8), the UK (6.5%) and Canada (3.8%). What’s interesting is that Germany talked about Paris just as much as Canada, and Brazil (3.2%) wasn’t far behind either.

Next, I pulled up a buzzgraph, which shows us words we find most connected to talk about our search terms, which in this case is Paris. Unfortunately, there was nothing terribly interesting in this particular buzzgraph. Most of the words were quite generic, such as “France” in the center, the country Paris resides in. As well we see “Sarkozy” who is the current president of France and “Europe.” However, there is one thing that seems to stand out a bit here. You may have noticed the word “niggas” towards the top of the buzzgraph. This isn’t there because of racism in any way, but rather thanks to Jay-Z and Kanye’s wildly popular track “Niggas In Paris” from their Watch The Throne album which came out in the fall.

I then started to dig a little deeper into the people that were talking about Paris though social media. Over in the blogs that were talking about Paris I found that both men and women seem to have an affinity about Paris. The split between the two genders was almost dead even with females making 51% of the mentions and males the other 49%. I also found that bloggers aged 21-35 talked about Paris the most (51%). What’s interesting here is that every other age demographic talked about Paris the exact same amount, with 16.3% of conversations coming from each other category.

I then moved over to Twitter. Here the gender split was almost the same as it was in the blogs, except that females moved up another 1% to 52% while males made up the other 48%. When I looked for the top Twitter sources mentioning Paris the most I found something interesting that I hadn’t found in any other city before. The usual classified type accounts still existed, like @Perfectly_Paris, which does apartment rentals for Paris, but there was also a great amount of accounts from outside of France. One of these accounts was a music producer named @HeleneScrive who seems to have a popular song called “Paris sous La Pluie.” There were quite a few other music related accounts like @Hitboy_SC, from California, who seemed to mention Jay-Z and Kanye’s track “Niggas In Paris” quite often.

For the last part of my analysis on what the social world is saying about Paris I looked into two of the larger activity spikes that I found in the past six months. The first spike mainly occurred on Twitter between November 7-11. During this time the ATP World Tour was holding it’s French Masters in Paris. We can see that “masters” is a strongly connected word in the buizzgraph, but we can also go through and pick out a few tennis player’s names such as Novak “Djokovic” and Tomáš “Berdych” who were playing in the tournament.

The second spike I looked at was much more recent. From January 26-29 we can see a spike in activity about Paris on Twitter as well as in the news and on blogs. This spike was a little more interesting as their are a few key things going on here that mention Paris. First, is that the football (soccer for the North American’s) are all abuzz about the potential for Chelsea player Rodrigo Alex Dias da Costa to transfer over to the Paris St “Germain” team. The other thing going on in the buzzgraph actually has nothing to do with Paris the city. It actually has to do with Paris “Jackson,” daughter of the King of Pop, who recently said in public that she has a thing for Justin Bieber. If there’s anything that I’ve learned from analyzing social medis stats over the past few years is that anything that has to do with Bieber spreads quickly and in large amounts through social channels. Why that is, I can’t really tell you. Ask the closest 13 year old girl, she’ll probably be able to tell you why.

This was one of the more interesting host city studies I’ve done so far just because “Paris” seems to appear in talk all over the world and not all of it has to do with our Social Media Week City. I’ll be back again soon with another Sysomos look at yet another Social Media Week host cities.

What The Social World Has to Say About Our Hosts: Hong Kong

Hello again! This is Sheldon from Sysomos here again. Using our industry leading software MAP and Heartbeat we’ll be monitoring and analzing all of the social media talk for Social Media Week. We’ll also be taking a look at what the world is saying about each of our Social Media Week host cities through social channels as we lead up to the big week. Today, we’re turning our focus on what the world is saying about Hong Kong.

Searching for Hong Kong and variations of it in both English and Chinese, I was able to find Hong Kong mentioned in 785,867 blog posts, 1.7 online news stories, 3.4 million forum posts and 1.3 million tweets.

What’s interesting about this activity is that Twitter is usually the medium where I find the most amount of action. However, because Twitter was banned in Mainland China, the service never took off there like it did in the rest of the world. Instead, we see very large amounts of forum use. This is happening for two reasons. The first is simply because forums are quite popular in China. The second reason is because forums are used a lot for selling things and many forums offer cheap items shipped around the world from parts of China, including Hong Kong.

Yesterday when I looked at talk about Toronto I found that almost half of the talk was coming from residents inside Canada. When I looked at where talk about Hong Kong was coming from, the mentions were coming from all over the world. China was still the country to mention Hong Kong the most if you add together the mentions from Hong Kong (17.3%) and Mainland China (14.9%). The USA was the country who wrote about Hong Kong the second most through social channels at 22.7%.

I then pulled up a buzzgraph to see what all of the talk about Hong Kong was. The buzzgraph shows us words most connected to my search terms and how they’re connected. Interestingly enough, the word “family” shows up directly in the middle of our buzzgraph (although I realize in the graphic representation it only came out as “fami”). I tried to look a bit deeper into why this word might have been in the center, but couldn’t pin down one single reason to explain it. The rest of the words have a lot to do with people talking about the stock market. Words like “trade” and “investment” show that. As well, it seems that Hong Kong gets mentioned in market talk quite often with other Asian markets like “Singapore” and “Taiwan.”

The next step of my investigation was to see just who was creating all of this chatter. Since we already saw that the majority of talk about Hong Kong was coming from within China, it’s fair to say that younger people in China make up the majority of bloggers talking about Hong Kong. Bloggers under the age of 35 make up almost 75% of the talk about Hong Kong. I also found that males account for 59% of bloggers talking about Hong Kong and females make up the other 41%.

To confirm suspicion that the bloggers mentioning Hong Kong are young, when looking at what industry the blogs are categorized as, 14.8% are student blogs. Communications blogs mentioned Hong Kong the second most with 12.9%. Technology blogs came in third with 11.1% of the mentions.

Over on Twitter the gender split of people talking about Hong Kong was split almost evenly with women mentioning it 48% of the time and men 52%. I then pulled up the Twitter accounts that mention Hong Kong the most and have a higher authority ranking. The Twitter account with the most mentions @meta_guide_hk, a travel account. Second was a classifieds account called @mathfi_jobs. A lot of the other top accounts were news channels like @twinews7. The one I found interesting, because I had to do some research to figure out what it was, was @1dhong_kong. Turns out that this account is the Hong Kong chapter of the fan club for a British boy band called One Direction.

Lastly, I took a deeper look at two of the larger activity spikes about Hong Kong to see what people were talking about. The first spike occurred July 26-30 last summer. We can see that there was a large spike in forums and blog posts at this time. I pulled up a buzzgraph from that time period, but there was nothing that seemed to really standout to equal such a large spike in activity. The only thing I can find that seemed to stand out was the word “Chelsea” because the Chelsea football club was doing a tour of China and were making a stop in Hong Kong at that time.

The second spike I investigated came more recently on January 14-17. While this wasn’t the largest overall spike in activity, it was the largest spike in Twitter about Hong Kong in the past six months. I thought it would be interesting to see what would cause the Twitter spike as Twitter was obvisouly not the first choice in social media communication when it came to Hong Kong.. A look at the buzzgraph from that time shows two things occurred at this time. First, there was a large stock downgrade happening in Europe that was having a great effect on the Asian markets. This is highlighted by words like “downgrade,” “trade” and “yuan,” the Chinese currency. The other thing that was happening at this time required a little more research to understand. Turns out that at this time there was a “concert” in Hong Kong by a very popular Korean group known as Girls’ Generation, but they used to be known as “SNSD” which is what showed up in the buzzgraph.

 

Well, that’s what I was able to find the social media world saying about Hong Kong in the past six months. I’ll be back again soon to do another Sysomos look at another one of our upcoming Social Media Week host cities.

 

TED’s City? The Year of the Collaborative Idea

Many weren’t too surprised to see TIME select the anonymous protester as the Person of the Year. It’s been a year of revolution- and protests have shaken many a nation. But when TED awarded their annual- and prestigious- award to the City 2.0, it created buzz.

Why? Well, it was the first time in the eight year history of TED Prizes that the award went not to a person, but to an idea. A bit of background for those that aren’t too familiar with TED. The TED Prize is awarded annually to an exceptional individual. The prize is partially money- $100,000- but is largely the platform of TED. The recipient receives “One Wish to Change the World.” With that wish, TED activates its global community of talent and resources, facilitating collaboration geared to accomplishing this wish. In the past, this has included Bono’s wish for aid to Africa in various ways but particularly by connecting every hospital, health clinic, and school in one country, Ethiopia, to the Internet. And Bill Clinton asking to create a better future for Rwanda by working with the Clinton Global Initiative and the Rwandan Government to build a sustainable, high quality rural health system for the entire country. And Jamie Oliver’s wish of a strong, sustainable movement to educate every child about food, inspire families to cook, and empower people globally to fight obesity.

So, why has TED now decided to go with the idea of the city? Because as they state, the planet just may depend on it.

Very powerful words. And the thinking behind is even more inspiring.

Because basically- ideas inspire. People collaborate around ideas and ideas activate us to action.

And the City 2.0 tackles a big issue- urbanization. The global population hit 7 billion this year. And in the next 90 years, we’ll have built more urban living space than all other years- combined. This means that the City 2.0 must be sustainable. And promote stronger innovation and collaboration. Cities can reduce our rapidly growing population, help us protect rural areas, and become strong centers of economic, cultural and educational opportunity.

With the issue so large- and having a global idea- everyone can combine their efforts to make something larger much more possible. And in the words of TED, “Everyone in the TED Community can embrace radical collaboration on one of the most pressing issues we face.”

So, TED will be bringing together some of the world’s leading scientists, architects, mayors, urban planners and visionaries to collectively draft the wish of the City 2.0. And the prize money will be seeded toward initial actions toward that wish. By gathering behind an idea, TED can mobilize us all to think bigger about how we can use our urban spaces for the greater good and in new ways. It’s a risky move because it has no face or set leader driving the force, but it could be bigger than anything in the past. And that’s something that lines up with the core of Social Media Week 2012- Empowering Change through Collaboration.

Help Us To Empower Change Through Collaboration

It’s pretty astonishing to see how far we have all come in the three years that Social Media Week has been in existence. The thirst for knowledge and desire to connect around the most pressing issues we face as a society has never been greater, and here at Crowdcentric, we’ve had the privilege of being able to provide a platform that connects leaders like you around these issues.

Reflecting on 2011, it’s remarkable how much has happened and how we have been brought together around so many world changing events. In September, we published an article entitled “Top 10 Global Social Media Events that Shook the World” and this week, we published an updated list, which also includes events such as the outpouring of emotion following Steve Job’s passing, the #OWS movement and continued uprisings in the Middle East. You can view the full list here.

Inspired by these events, we decided to establish a theme for our next global event, which is scheduled for February 13-17, 2012, and reflects the global impact of social media and its role as a catalyst in driving cultural, political, economic and social change. The theme for Social Media Week 2012 will therefore focus on Empowering Change through Collaboration.

Acclaimed author, and one of the world’s leading business thinkers, Don Tapscott has agreed to come on as our global curator for 2012, and over the past few weeks, he has written three thought provoking articles Empowering Change through Collaboration, Collaborating for Change in Healthcare and A New Energy Revolution. Don's articles and perspective on how the world is changing act as inspiration for all of us and I hope spark ideas for how you can contribute to the Social Media Week conversation by hosting your own event this February.

To keep posted on all that is happening in real-time follow us on Twitter, join the global Group on LinkedIn or Like us on Facebook. Thank you again for your continued support.

Announcing February’s Initial Schedule

Today marks an important date for Social Media Week February, as we unveil our initial schedule for the week!

We’ll officially open registration January 17th but as the weeks go by, you can get ideas from events that others have posted and add current events to your favorites to save time once registration opens.

Signing up is simple:

1) Create an account- or if you already have one, just log in
2) Filter events by city or category
3) Select the events to add my clicking on “favorite”
3) Review your favorites in “My Events” section

Registration will open on January 17th, so you can continue to update and amend your favorites until then.

To help get you started, we’ve listed out some of our top picks. Peruse our favorites below and share yours.

Singapore:
The Great Food Debate: Food bloggers vs. Food Critics vs. the People pits each side and analyzes the credibility that each population brings to the area of social eating and food.
TweetJams provides Singapore’s first crowdsourced jam session using tweets submitted by fans and a live audience.
Social Media Graveyard is an exhibition/installation that traces the evolution of technology and social media platforms (MIRC, ICQ, Friendster, Neopets etc.) that once existed but are now extinct.

Tokyo:
Social media on multi-devices | マルチデバイスXソーシャル explores how social media has changed our communication on the go.
Social Gaming | ソーシャルゲーム examines the shift from feature phones to smartphones, particularly in the hot market of Tokyo.

 

Toronto: 

Theatre & Online Interactivity provides an in-depth case study on praxistheatre.com and the notion of social media as audience and performance development tool.
The Money Movement Goes Social looks at how the financial sector is using online tools to better equip consumers and teach citizens about important topics like saving, retirement, financial literacy and money.
Project Butterfly: Escaping the Net looks at the effect of learning how people interact in the real world can have on the online space.

London:
Men Are From Foursquare, Women Are From Facebook brings the battle of the sexes to social media.
The Socialympics looks at the Olympics in London from the perspective of changes being brought on by social media.

 

 

 

 

 

 

 

 

 

 

 

 

 

Miami:
Television & Social Media- BFF? reviews the emerging area of social TV.
Reality TV Loves Social Media explores how reality stars are using social media to their advantage and covers success stories & pitfalls of this approach.

New York:
New York has pulled together a list of keynotes to kick off the week.
Don Tapscott, Curator of SMW and Author, will share his expertise on the business web and the social impact on technology
Jeff Dachis, Co-Founder of Dachis Group and former Chairman of Razorfish, the world’s largest digital marketing solutions firm, will lend his perspective and knowledge on digital marketing and social business performance.
Dough Rushkoff- Writer, Thinker & Publisher- and Neil Postman Award winner- discusses the ways people, cultures, and institutions create, share, and influence each other’s values.
Chris Kaskie, President of Pitchfork Media, will keynote on the his experiences and expertise in the role the online world has on music and consumers.
Jeremy Gilley, Founder of Peace One Day, discusses the impact of the online community in the non-profit sector and how he’s been using social and online tools to make an impact for world peace.
Pratt Brainwaves brings together NYC’s community of information and library science professionals for bold new thinking in information technology, academic research, and networking.


 

 

 

 

 

 

 

 
See the full listing of all events here and if you’re feeling creative, submit your own. And until registration comes along in January, help us spread the word- tweet and share your event favorites.

Empowering Change Through Collaboration

Guest Post By Don Tapscott, Curator Social Media Week

I’m enthusiastic about taking on the role of “Curator” for Social Media Week. Between now and my kickoff speech Feb 13 to cities around the world, I’ll be writing a series of articles to stimulate thinking and discussion in our global community.

The debate on the role of social media and change is over. Over the last year, many have questioned just how important social media are in helping activists achieve social change. Writer Malcolm Gladwell wrote a thoughtful essay in The New Yorker entitled “Small Change: Why the Revolution Won’t be Tweeted.” He argued that social networks only create weak ties between people, but that it’s strong ties and close relationships that bring about real social change.

It was a good debate and then reality stepped in — Tunisia. It turns out that the revolution was tweeted. The Tunisian revolution wasn’t caused by social media; it was caused by injustice. It wasn’t created by social media; it was created by a new generation of young people who didn’t want to be treated as subjects anymore. But the media dropped the costs of transactions and collaboration and it empowered change.

The movement for change has like a prairie fire across the Arab world and has now extended around the world from the demonstrations of millions in Spain against unemployment, to Wall Street to the global #Occupy movement. Leonard Cohen was looking prophetic when he wrote “First we’ll take Manhattan and then we’ll take Berlin.”

The Social Media Week theme of “Empowering Change Through Collaboration” is an apt one. But evidence is mounting that the current global slump is not just cyclical, but rather symptomatic of a deeper secular change. There is growing evidence that we need to rethink and rebuild many of the organizations and institutions that have served us well for decades, but now have come to the end of their life cycle. The global economic crisis should be a wakeup call to the world. We are at a turning point in history.

Let’s face it. The world is broken and the industrial economy and many of its industries and organizations have finally run out of gas, from newspapers and old models of financial services to our energy grid, transportation systems and institutions for global cooperation and problem solving.

At the same time the contours of a new kind of civilization are becoming clear as millions of connected citizens begin to forge alternative institutions using the Web as a platform for innovation and value creation. Social media is enabling social business. From education and science and to new approaches to citizen engagement and democracy, powerful new initiatives are underway, embracing a new set of principles for the 21st century — collaboration, openness, sharing, interdependence and integrity. Indeed, with the proliferation of social media and social networks, society has at its disposal the most powerful platform ever for bringing together the people, skills and knowledge we need to ensure growth, prosperity, social development and a just and sustainable world.

But don’t count on governments or most of our current business and institutional leaders to be the architects of change. Leaders of old paradigms have the greatest difficulty embracing the new. And vested interests will fight against change. It’s up to us.

The stakes are very high. As Anthony D. Williams and I describe in Macrowikinomics, people everywhere have nothing less than an historic choice: empower ourselves to achieve change and collaborate to find new solutions for our connected planet; or risk economic and social paralysis or even collapse. It’s a question of stagnation versus renewal. Atrophy versus renaissance. Peril versus promise.

Fortunately, for the first time in history, people everywhere can participate fully in creating a sustainable future. We are now building the collective intelligence to rethink many industries and sectors of society around the principles of collaboration.

This is not just a theory — it’s happening.

What do you think? What is to be done?

Over the next three months I’ll be introducing bi-weekly discussions on a number of topics where we can empower change through collaboration: Education & Learning, Health & Wellness, Energy & Environment, Politics & Government, Media & Entertainment, Science & Technology, Banking & Finance, Transportation & Mobility, Art & Culture and Marketing & Advertising.

Please join in the discussion!

For three decades Don Tapscott has been the world’s leading thinker about the impact of the digital revolution on business and society. He is the author of 14 books, most recently Grown Up Digital: How the Net Generation is Changing Your World and with Anthony D Williams: Macrowikinomics: Rebooting Business and the World. You can follow Don on Twitter at @DTapscott.

Empowering Change Through Collaborative Engagement

With our return coming February 13-17 to New York, Miami, Washington D.C., London, Rome, San Francisco, Toronto, Paris, Hong Kong, Tokyo, Singapore and Sao Paulo, we are beginning to look at how we expect the week to take form. Reflecting on the global impact of social media and its role as a catalyst in driving cultural, political, economic and social change, Social Media Week’s theme in February will focus on Empowering Change through Collaborative Engagement.

This theme is designed as a call to action, allowing individuals- like you- and organizations around the world to explore how social media empowers citizens, increases mobility, enables mass collaboration, develops hyperlocalism, maximizes interconnectedness, fosters knowledge creation & sharing, bolsters leadership, and encourages global empathy.

Institutional themes will underpin this framework, elucidated in our content hubs. Our institutional themes include

  • Education & Learning
  • Health & Well-being
  • Energy & Environment
  • Politics & Government
  • Media & Entertainment
  • Science & Technology
  • Banking & Finance
  • Transportation & Mobility
  • Art & Culture
  • Marketing & Advertising

For example, those attending in New York will see our Art & Culture theme at Hearst and Advertising & Marketing at JWT.

It’s not to early for you to get involved. Join the likes of ING Direct, BBC, CNN, Funny or Die, and BASE_Camp by sharing your voice with your city. We’ll be going live with our first set of premiere events November 15th. Start planning your event now, and have it listed among our featured events when we release our first round of events. Or if you’d rather be behind the scenes, sign up to volunteer and have an active hand in shaping how Social Media Week looks in your city.

As we lead up to February, how do you see the power of social media to empower change through collaborative engagement?

Nokia: Creating Goodwill, Connecting People Globally & Having Fun

Leading off today is the first of a few posts that recap some of the contributions of the major partners of Social Media Week September 2011. Today’s focus is on Social Media Week Global Headline Sponsor Nokia, who helped power the conference globally and across many of our markets.

Working with Nokia we collectively agreed that their participation in Social Media Week needed to focus on creating goodwill, providing value for our attendees and on making the experience better, richer and more fun.  This video is a really tremendous example of how this was achieved:

#NOKIACONNECTS RANDOM ACTS OF KINDNESS

Through its “Random Acts of Kindness” efforts, Nokia was able to provide some very cool incentives for attendees across six of the SMW cities, from phones to get-well kits to customized drawings of user tweets.

Possibly most cool of these all was the Nokia Gift Machine in Glasgow–featured here on Engadget–that dispensed all kinds of goodies (including N8 phones!) to people who checked-in to the machine via Foursquare.

Awesome as the Random Acts of Kindness were, Nokia also contributed to the conference in three additionally significant ways:

  • SMW RealTime:  Powered by#NokiaConnects and focused on bringing people together around the world
  • Social Media Week Live:  Making SMW content available globally for as many people as possible
  • SMW Local:  Participation in the content and conversation in multiple cities throughout the week

SMW REALTIME APP

Perhaps the most significant of these efforts was Nokia’s collaboration with Social Media Week on the development of the SMW RealTime app (at socialmediaweek.org/realtime) that powered the conference, providing attendees with a way to track their schedule, follow specific sessions, discover new events and follow the real-time conversation of other participants in all 12 cities and around the globe–72,000 tweets and 6,000 Foursquare check-ins worldwide. The app also provided a great way for event organizers in all 12 cities to project real-time data about their event on large screens in both a global and local view.

SOCIAL MEDIA WEEK LIVE

Additionally, Nokia made it possible for people around the world to catch SMW events that they weren’t able to attend in person by powering Social Media Week Live, the streaming platform through SMW partner Livestream.com. With over 180 SMW events streamed live and 65,000 unique streams totally 2.2 million viewer minutes, this was a significant contribution to the SMW experience this September.

 

SMW LOCAL

Lastly, as a truly global organization Nokia was able to contribute to content and conversation on a significant level, with involvement in nearly 20 events across six cities, including local sponsorship of the conferences in Berlin, Beirut and Milan. A sampling of some the highlights are included below–click on the event titles to watch archived videos of the sessions:

GLASGOW:
Nokia & CNN at SMW Glasgow: Social Media and The Evolution of Breaking News”
Nokia Global Director of Digital and Social Media Craig Hepburn (@CraigHepburn) joined this discussion with Peter Bale of CNN to discuss how social media has impacted Nokia and how global brands are responding to digital trends.

CHICAGO:
Always On, Always Connected, Always Local
Adam Mirabella (@AdamMirabella), Global Director of Digital Marketing at Nokia, joined this panel to highlight the social conversations taking place on digital and mobile tech- and its impact on consumers and their purchases.

BERLIN:
Keynote: Gabe Zichermann on Gamification, hosted by Nokia
Looking at the new arena of gamification and its purpose in fund-raising, enjoyment enhancement and location-based services. Hosted by Nokia, this session brought in Gabe Zichermann of the Gamification Summit and Workshops with Wooga’s Sina Kamala Kaufmann and Willempje Vrins.

Location and Social Space, hosted by Nokia
Sylvain Grande of Nokia Maps and Digital Marketing Manager Alex Oberberg (@AlexOberberg) reviewed location-based services, using Nokia’s Checkin Reward Campaign as a case study.

LOS ANGELES:
“The Mobile Marketing Revolution- Gimmick or Here to Stay?”
Global Director of Digital Marketing of Nokia, Adam Mirabella participated in this panel covering mobile marketing. From QR codes to ROI, this session presented examples that have worked and lessons that the community can learn from. You can follow Adam on Twitter at @AdamMirabella.

MILAN
“Hunt the Icons”, a scavenger hunt sponsored by Nokia
A treasure hunt in the center of Milan during the final day of the festival, where teams were given a Nokia N8 and had to interpret the clues scattered throughout Facebook, Twitter and Foursquare, reach different goals and to check in before the others to win a Nokia 500 phone.

BEIRUT
“When Nokia Engages with the Audience: Success Stories”
Creative firm 1000Heads joined Tania Retief, Social Media Communications Manager at Nokia, and Nokia’s Digital Marketing Manager, Antoine Naaman (@_Ant1_), to highlight some of their favorite consumer collaboration stories and how they involve you, the customer, in the process.

I am really happy to make this happen in Berlin: so far, one of my best professional experiences at Nokia. Pino Bonetti,  Ovi by Nokia Blog Editor in Chief

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As you can see, Nokia’s contributions to the week–from apps, to ideas, to just helping people–were huge and went a long way toward making the week the success that it was. We leave you with this video from Irkafirka, who worked with Nokia to contribute random acts of kindness by illustrating user tweets for them.

Social Media Week: Sysomos Looks Back Through Social Media

Hello for what will be my last time posting on this blog! This is Sheldon from Sysomos here with a follow up to all the action we saw last week during Social Media Week. From what I gathered through Sysomos it looked like a fantastic time was had around the globe by all those that spoke, participated and even those that just watched the action through their computer screens (I was one of the latter). Using Sysomos’ industry leading social media monitoring and analytic tools, MAP and Heartbeat, I’ve put together some stats and charts to highlight the social media activity during the week.

I will start this final post as I’ve started all of my other posts, with a look at the general talk around Social Media Week. Doing a search for all mentions of “Social Media Week” and the hashtags “#SMW” and “#SMW11″ over the course of five days last week I was able to find 261 YouTube videos, 614 forum postings, 299 online news articles, 1,074 blog posts and 17,871 tweets. Not too shabby for five days.

I then thought that I would dive into some demographic information about who was creating all this Social Media Week buzz from around the globe. Since this was a global event I thought it would be best to start with some geographical info. Below you can find a heat map that shows where talk about Social Media Week was coming from. The darker a country is in the map shows more conversation coming from that country. I also pulled up a little chart to show the top four countries that were generating the most Social Media Week talk. If you couldn’t see from the heat map, Indonesia and the United States were generating the most talk at 26% of all talk each. The next two countries talking the most about Social Media Week were the UK (13%) and Canada (6%).

I also pulled up a graph to see what languages the talk was happening in. I was ecstatic to see the range of langues being used to talk about Social Media Week. What’s even more interesting and cool at the same time, is that some of the languages being used to talk about Social Media Week are native to places that weren’t home to our host cities. That means that even people who were physically at Social Media Week were still talking about it. That’s fantastic.

Next I dove into the users that were doing all of the talking online during Social Media Week. What’s really great here is that I found that Social Media Week was being talked about across all ages and genders. First, I found that both men and women were almost equally contributing to the online conversation. I found that males accounted for 51% of the conversation while females made up the other 49%. That counts as pretty much even in my books. Then I looked into the ages of people talking about Social Media Week. Here I found that people 20 and under made up 14% of the conversation, those 21-35 accounted for 36%, those 36-50 made up 29% and the 51 and older crowd made up the remaining 21%. That’s a pretty good spread and showed that people of all ages were engaged in the talk. It’s no surprise that the 21-35 year olds were the largest crowd, as that tends to be the case a lot as they’re a generation very involved in social media. It was great to see that even those 20 and under were getting involved as well.

I then pulled up a buzzgraph to show what some of the Social Media Week talk was about and how it was interconnected. What’s really great is that we can see a whole bunch of different languages represented in the buzzgraph. One of the deeper connections we can see in the chart is to the term “livestream” which tells us that people were talking a lot about the livestreaming of the diffferent talks and events. That also probably explains how so many places and languages that weren’t physically part of Social Media Week got into the conversation. Right below the buzzgraph I’ve also included a word cloud to show us some of the most popular words being used in conjunction with Social Media Week.

One last thing I looked into about Social Media Week in general was how the conversation on Twitter was happening. Because Twitter seemed to be by far the most active Social Media Week channel I thought I’d give it a little bit of focus. Out of the 17,871 tweets I mentioned above I looked to see what kind of tweets they all were. My analysis showed that 49.03% of the tweets were regular tweets. That means that nearly half of all the tweets were people sharing what they were hearing to their followers. 39.93% of the tweets were retweets meaning that people were passing along the Social Media Week info they were seeing from other people. The final 11.04% were tweets were @ tweets, meaning people talking to each other about Social Media Week related things. As well, I found that of all the tweets that happened during the week there was a potential reach of 42.4 million impressions.

Half way through the week I posted on the Twitter users that were creating the most amount of mentions per city. Since the Social Media Week is now over I thought I would update that list. The following are the Twitter users with the most mentions of individual host city events (note that I removed the official city Social Media Week accounts):

Beirut

Berlin

Bogotá

Buenos Aries

Chicago

Glasgow

Los Angeles

Milan

Moscow

Rio De Janeiro

São Paulo

Vancouver

Lastly, I thought we would dive into the activity of each of our 12 host cities. Before I list them out for you, I thought it would be interesting to look at them all combined. Below you can see a chart that I put together made up of all the host cities activity as tracked by keywords and hashtags provided to me by the Social Media Week global organizing team. The chart shows the level of activity for each day combined, but also shows how much was contributed by each city individually.

The following shows the activity broken out to the city level. Here you can see how activity levels were each day of the week, activity in each of the social channels and the sentiment rating for each city. Keep in mind that because Twitter was such a dominent channel during the week it tends to out shadow the activity of other channels in the line graphs, but the activity was there. I’ve also included below each city a buzzgraph of that city so that you can get a feel for some of the conversations that were happening.

Beirut

 

Berlin

 

Bogotá

 

Buenos Aries

 

Chicago

 

Glasgow

Los Angeles

 

Milan

Moscow

Rio De Janeiro

 

São Paulo

 

Vancouver

Well, that’s it for me (at least until the next Social Media Week). I hope that you all enjoyed these posts and got a better idea of what was happening around the world during Social Media Week.

It was a real pleasure for both myself and Sysomos to be a part of Social Media Week. We think it’s a great event and hope to continue to be a part of it.

Social Media Analysis From Day 5 of SMW

Hello for what is one of the last times you will hear from me this year. Sheldon from Sysomos here with a look back the final day of Social Media Week September. Apologies for not having this up yesterday, but something came up that prevented me from posting this. That said, I have some analysis and a look at few conversations that took place on day five of Social Media Week.

Using Sysomos Heartbeat I was bale to plunge into all the social media activity happening throughout the globe in relation to Social Media Week. I started the final day as I have every other day this week, by looking at mentions for “Social Media Week” and the hashtag “SMW” for a general overview on Friday’s activity. On the final day of Social Media Week I was able to find 55 YouTube videos, 129 forum postings, 41 online news articles, 139 blog posts and 3,607 tweets.

I then decided to see where most of the talk I was seeing about Social Media Week was coming from. This lead me to discover something interesting. In the chart of the top four countries mentioning Social Media Week, the country with the most amount of mentions was one that wasn’t even home to one of our host cities. It turns out that people in Indonesia were tuned in through social media to what was going on around the world and accounted for 38% of all Social Media Week talk on Friday. The other three top countries was the USA (16%), the UK (11%) and Canada (7%).

I then started to dig into the conversations happening in our host cities. I started my exploration of the final day in Chicago. As we’ve seen in most of host cities throughout the week, there has been one big day where the talk of social media and it’s use for business seems to take president. That day seems to be Friday in Chicago. A look at the buzzgraph for talk coming from Chicago revealed that business “advice” for “brands” seemed to be a big topic. I can also see that there were talks being given by some great leaders in business, including “WOMMA” (Word Of Mouth Marketing Association) and “Christine” “Cea” of “Unilever.”

I then jetted down to Columbia and checked in on what people were talking about in Bogota. It seems down here there was business advice being shared, but of a somewhat different nature. While the talk in Chicago seemed to point towards big businesses, down in Bogota  there was a lot of talk about entrepreneurship.  Judging just by the key conversations I was bale to pull up, there was a well received talk on tips for entrepreneurs given by @brian_wong.

Meanwhile, in Moscow there seemed to be an interesting session talking about social media and art. The event featured two speakers who represented art galleries, such as The Tate, and a representative from the Google Art Project. It seems that the talk focused around how social media has given art lovers a chance to connect and support the community. In one of the quotes from the key conversations I found, we can see that The Tate highly relies on social media to help them with donations to continue to run.

Over in Rio Dr Janeiro i pulled up a buzzgraph that shows most of the conversation taking place there on Friday seemed to be about all teh events that were going on. We can see that right in the center of the buzzgraph we can see the word “evento” which means event in Portuguese. From there, I’m not 100% sure what all the events were actually about, but there some interesting words that are stemming from our center word. Words such as “brinca” (jokes), “torce” (twists), “amadureceu” (matured), “mediadora” (mediator) and possibly the strangest of all “mobster.” I’d be most interested to know what the talk about mobsters was about.

My final stop for the day was in Los Angeles. A lot of the talk in LA was focused around one delicious sounding event. There seemed to be a lot of talk around an event known as #techmunch. From what I can gather, the event seemed to focus on tech people and food. It sounds like an event I would have been most interested in.

That’s most of the interesting action that I was able to find about our final day of Social Media Week. The following is the activity levels that I found about each of 12 host cities around the world on Friday:

Beirut

Berlin

Bogotá

Buenos Aries

Chicago

Glasgow

Los Angeles

Milan

Moscow

Rio De Janeiro

São Paulo

Vancouver

That’s it for my quick look back at the final day of Social Media Week. I hope you all enjoyed these little reports through out the week. This isn’t the last you’ll hear from me though. I’ll be back at this one more time next week with a big overall wrap-up of the entire week, including stats and some interesting facts and conversations. Keep you eye out for that early in the week.

I hope everyone had a enjoyable Social Media Week, because I had fun watching it all happen through Sysomos.

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