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Social Media Week London generated so much coverage that it’s taken us a little while to pull together all the information. This review brings together the video, coverage and slides from Social CRM: Building Customer Love, sponsored by Nokia and Nixon McInnes. Social Media has changed the playing field in CRM, some companies are embracing…

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Social Media Week London generated so much coverage that it’s taken us a little while to pull together all the information. This review brings together the video and coverage from The “Friend” Close: Social Sales. From lead generation to closing sales, how has the sales process been affected by social media? From peer to peer…

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In a brief spare moment after The “Friend” Close: Social Sales panel (Weds 9th Feb as part of Social Media Week) we had a chat with Bruce Daisley, Digital Sales Director YouTube & Display from Google.

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After The “Friend” Close: Social Sales Panel, which took place during Social Media Week on Wednesday 9th Feb 2011, we managed to grab both Jonathan Mann, Head of Marketing and Hristina Hristova, Social Media Planner at Groupon UK to talk about the panel, social sales and Groupon.

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