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journalism

Reporting on Reporting: The Evolution of Journalism at Mashable’s NextUp NYC

Matt Wurst is Manager of Digital Communities at 360i. You can follow him on Twitter @mwurst.

If video killed the radio star, is Internet killing the print and video stars? And if so, how should current journalists adapt and current journalism students prepare?

These are questions that newspapers and television networks are grappling with on a daily basis. They were also among the many topics discussed at Mashable’s “NextUp NYC – The Future Journalist” event last night at the 92YTribeca as part of Social Media Week here in New York.

A year ago, TIME magazine predicted that a journalism crisis was approaching “meltdown proportions” and that “some major cities will no longer have a newspaper.” The alarm bells rang even louder when The Rocky Mountain News and Seattle Post-Intelligencer shut down for good and The Philadelphia Daily News and Minneapolis Star-Tribune filed for bankruptcy soon thereafter.

Video coverage of Wednesday’s panel:

But according to last night’s panelists, Sree Sreenivasan (@sreenet), the Columbia Journalism School Dean of Students, and Vadim Lavrusik (@lavrusik), one of Professor Sreenivasan’s Digital Media graduate students, journalism isn’t dying. It’s simply evolving. Even as many traditionalists feared the end of beat reporters, in-depth coverage, investigative reporting and newsmaker/celebrity accountability, the sounds of their struggles are being drowned out by the sound of keyboards clicking, video streams playing, Twitter feeds refreshing and RSS feeds updating.

With upwards of three hundred journalists, PR gurus and social media aficionados filling the lofted space in lower Manhattan, the teacher and his student optimistically agreed that a new era of “tra-digital” journalism, the surface of which has barely been breached, is upon us. They astutely compared where we are now in a digital age to where radio was in 1912 and television was in 1950. (You can view their shared presentation at http://bit.ly/futurej.)

As a veteran of the news industry and well-connected social media insider, Sreenivasan navigated through the multiple uses of new and emerging platforms and how they can apply to the “old world.” (He doesn’t get GoogleWave yet, but who does?)  He emphasized the need for today’s journalists to learn multiple talents while retaining a specialty that distinguishes them from their peers. Working together, Sreenivasan and Lavrusik also explained how to become a multimedia storyteller, “learning and understanding what media is right for what story.”

Some other required qualities and skills for experienced and news journalists alike are to become reliable “pointers,” helping cut through the noisy clutter and sharing good content from across the web. They stressed the value of “community managers” that listen and interact with readers/viewers and don’t simply broadcast their messages in one direction. Additional “best practices” encourage newshounds to think about their own brand and adopt an entrepreneurial spirit.

The Columbia University Graduate School of Journalism is a top, if not THE top, journalism program in the country. Yet the curriculum taught just a decade ago is already an antiquated relic of a lost era. Faced with advances in technology and expanded use of the Internet, the next generation of journalists is training for professional opportunities in a changing media landscape that might be very different in another ten years down the road. Meanwhile, the journalists of today must reconstruct their skill sets for the growing world of online media.

It is imperative that journalists of today and tomorrow develop a “digital media mindset”—how to think about news stories and packages from an online perspective. Look no further than our hosts for the evening.  Mashable plays an important role in the publication of digital news, trends and technologies. (In fact, Mashable has become such an institution in my own daily diet of fact-gathering that it now holds the fourth spot on my iGoogle home page, batting clean-up behind my Gmail inbox and RSS feeds from CNN and ESPN.)

Throughout the course of the discussion, a number of the journalists in the room were taking notes, some even sticking around as the crowds dispersed to learn more, dig deeper – clear indication of a reporter’s nose for information, if you will. And that, as the professor noted throughout his presentation, is just one of several skills that will never be rendered obsolete, along with the ability to observe, ask questions, process thoughts and write.

Social Media & the Haiti Disaster: How the Social Boom Has (And Hasn’t) Changed the News Media

Izzy Forman is the Digital Publicity Manager at 360i, where she is responsible for leading a team of digital publicists that builds and nurtures relationships with online influencers (bloggers, editors, forum moderators and fan site creators) to advocate for a brand and its products and services.

Monday’s panel on the role of social media in light of the recent Haiti earthquake focused on a number of ways that social media has (and hasn’t) impacted the how the news media functions during times of crisis. The panel did not shy away from the magnitude of the tragedy in Haiti and covered a lot of ground in the session.

The discussion was led by:

Moderator: Andrew Rasiej, founder of the Personal Democracy Forum and senior technology advisor, The Sunlight Foundation

Panelists:

  • Ann Curry, news anchor for NBC’s Today Show | @anncurry
  • Rob Mackey, staff writer The New York Times, The Lede blog | @RobertMackey
  • Erik Parker, journalist who was in Haiti when the earthquake struck and used social networks to send images, video, tweets | @theparkerreport
  • Jason Cone, communications director, Doctors Without Borders | @MSF_USA

From the range of stories told and questions asked throughout the afternoon, here are a few points that helped clarify the evolving relationship between social media and news reporting.

A New Frontier in Crisis Communications

The afternoon began with anecdotes from panelists Jason Cone (Doctors Without Borders) and Ann Curry (NBC News) about how they used Twitter to mobilize aid in the first days after the disaster in Port au Prince.

In the context of Twitter, their story unfolded like this: A Doctors Without Borders’ plane couldn’t land. Curry then saw their complaint via Twitter and tweeted a request to the military to let the doctors land. A reader sent Curry the official handle of the US Air Force via Twitter, who subsequently tweeted at them to let the plane land. Finally, Doctors Without Borders landed in Haiti.

This story illustrates the power of concerned citizens (the reader that tweeted the handle), the massive community created by social media, and the meaning of news spread in real time — but it’s only part of the story.

While the anecdote illustrates some of the most obvious benefits of social media, it also reminded me that, at least in the foreseeable future, traditional methods of crisis communications still apply.  Even though social media informed Curry of the problem and helped her to get the word out, the issue was ultimately resolved when she contacted US Military leaders directly by utilizing her official relationships as a news reporter.

View this session courtesy of LiveStream:

Watch live streaming video from smw_newyork at livestream.com

The Veracity of a Tweet

As news breaks in real-time and journalists report less from far off places, it makes sense that the opportunity to get information via social networks continents away would be compelling. Yet a story Curry shared about getting information from a Haitian humanitarian-turned-citizen-journalist via Twitter provoked questions from other panelists and the audience about the reliability of such reporting methods.

How does a reporter effectively vet an online source in a breaking news crisis? How does a journalist determine if a minute-by-minute eyewitness account contains a hidden agenda? And how can a story be confirmed or denied without cameras on the ground?

The consensus on the panel seemed to be that effective journalists treat their social media sources just like any other sources — they vet the best that they can, and use source info responsibly and cautiously, like they would do if interviewing people at the scene of a crime.

Curry’s embrace of the opportunity to share breaking news, respond to feedback, and receive real-time information directly from people on the ground, via Twitter, seems indicative of her commitment to getting the most accurate, up-to-date information she can deliver. And while the rules governing reporters and their @ sources are not yet ironed out, social media is one of many very useful tools in reporting breaking news.

Ultimately, the concerned, motivated and tweeting citizen-journalists in Haiti were valuable resources that allowed outlets to report stories and provide information that they never would have known about in the days before Twitter.

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