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International money transfers arrive in Facebook Messenger as a TransferWise bot

Language and the Machine

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“Our mission at TransferWise is to bring faster, cheaper, and more convenient international money transfers to everyone in the world.”

Transferring money internationally just got a lot easier thanks to TransferWise and Facebook Messenger.

A newly created bot will allow customers to send money directly within Messenger. The bot walks you through through the steps to complete money transfers, which can be made from the United States, Canada, Europe, and Australia.

In their official announcement, TransferWise also stated there will be daily rate alerts to stay updated on the daily exchange rate. You can set as many alerts as you’d like, and the bot will give you updates each morning.

“Our mission at TransferWise is to bring faster, cheaper, and more convenient international money transfers to everyone in the world. Building the TransferWise bot for Messenger is a great step in that direction.

It’s also a powerful example of how our API can be used to seamlessly integrate TransferWise into almost any messaging, bank, or business payment system.”

Scott Miller, TransferWise Head of Global Partnerships

Last summer, Facebook introduced a number of upgrades to Messenger bots, and they don’t know any signs of stopping their investment into the Chatbot ecosystem.

Despite the increasing number of businesses that are implementing chatbots for functions such as shopping, customer service and even HR or talent development, many Americans outside of the tech world could not describe what a chatbot does (only 22 percent of Americans have heard of chatbots). That said, a recent Oracle survey found that 80 percent of businesses want to have chatbots for consumer-facing products by 2020.

At Social Media Week in Los Angeles last June, we heard Josh Jacobs (President, Kik Messenger) and Paul Kelly (Chief Partnerships Officer, AwesomenessTV) discuss the future and best practices of chatbots.

“Messaging, is, in this country a medium that has been readapted and repurposed by Gen-Z as a primary mode of communication,” Jacobs said int he talk. “That means there is room for chat bots to replace the call center and robocalls in advertising.”

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