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NEW PODCAST: Business Messaging, AI and the Future of Customer Service with Joshua March, CEO of Conversocial

Business

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Learn how Conversocial scaled their business as an early adopter of social media as a customer service channel.

This week’s episode of Leads2Scale features Joshua March (Co-Founder and CEO, Conversocial), a leading social customer service solution used by hundreds of the world’s biggest brands to deliver enterprise-scale customer service through social media and mobile messaging platforms.

During his chat with Toby, Joshua discussed:

  • How he went about acquiring his first customer.
  • How Conversocial scaled their business as an early adopter of social media as a customer service channel.
  • And why he’s excited about messaging apps like WhatsApp and Apple Business Chat in regards to their role in business communications.

Listen and subscribe via the following platforms: Anchor, Apple Podcasts, Breaker, Google Podcasts, Pocket Casts, RadioPublic, Spotify, Castbox, Overcast, and Stitcher.

If you have suggestions for who we should interview or what topics you would like us to cover, please reach out to us at leads2scale@socialmediaweek.org.

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