Tweet Me: Using Social Media to Mobilize People and Customers

1:30 PM - 2:30 PM

Hosted by Illinois Institute of Technology, Chicago-Kent College of Law

Illini Center - Orange & Blue Room 200 S. Wacker Drive Chicago IL 60606

Using social media to mobilize people, whether for a product campaign or a political protest, is no easy task. This presentation will highlight some of the challenges organizers and entities face when trying to mobilize and sustain a campaign through social media. It is based on our empirical analysis of the ongoing efforts of political activists to engage the public about the NSA surveillance controversy by use of Twitter.

We use the case study method to examine a comprehensive dataset of tweets (currently n > 780,000) related to protests of the NSA surveillance we have collected beginning in February 2014. The results of the Project will be useful for Internet activists, businesses, media, politicians, policymakers, and software programmers in designing, evaluating, or utilizing social media for campaigns. The Project aims to ground the evaluation of such protests in empirical analysis, not impressions. Our goal is to develop a robust, empirical way of analyzing online protests, through both quantitative and qualitative assessment of relevant data, how online protests operate—and how they possibly succeed in achieving their goals.

Venue & Location

Illini Center - Orange & Blue Room

200 S. Wacker Drive
Chicago, IL 60606