FAQs

OVERVIEW

What is Social Media Week Jakarta?

Social Media Week is a global event that provides engaging, entertaining, educational, diverse content and experiences that help us to think differently about human connectivity and our shifting relationship to technology.

Now for the third time, Jakarta will be hosting Social Media Week, showcasing provocative speakers, innovators and thought leaders. We will discuss, learn and be inspired on how technology and social media can lead to meaningful change and a more productive life.

When does it take place?

September 11 – 15, 2017

Where is the official venue?

The official venue is The Hall, Senayan City

Who will be speaking at the event?

SMW Jakarta presents more than 100 experts, thought leaders, and influencers. Please refer to this schedule.

 


EVENT

1. Conference

Social Media Week Jakarta Conference is held in 3 days with program breakdown as follows:

  • Strategic Track :

2-Day conference full of insights of the best and newest ways to market your business with social media and technology. Pick up the best-practice and actionable tips to improve your marketing with industry leaders and experts from all around the world.

Event Dates : 13 – 14 September 2017

Ticket Type : Strategic Track Pass

  • Creative Track :

A full day conference dedicated to creative minds, from aspiring bloggers to full-time storytellers. Expect some behind-the-scenes of successful creative agencies, content creators, and social media experts build and maintain content that is relevant to their audience, as well as distributing and measuring the success of it.

Event Date : 15 September 2017

Ticket Type : Creative Track Pass

  • 3-Day Conference

Get the best of both worlds by attending all of Social Media Week session in Strategic Track and Creative Track. Learn the latest marketing tips from industry business leaders as well as inspired by creative minds for content creation & distribution.

Event Date : 13-15 September 2017

Ticket Type : All-Access Pass

2. Community Meet Up

Community Meet Up will consist of 30+ sessions conducted in a more casual formats by various local and global organizations that provide conversational Q&A with up to 200 audiences.

3. Workshop

Get in-depth learning from experts across different industries.

 


TICKET PRICING

1. Conference (Regular Price)

  • Strategic Track : Rp 3.000.000,00
  • Creative Track : Rp 2.000.000,00
  • All-Access Pass : Rp 4.500.000,00

For ticketing details, please head over to our ticketing partner.

2. Community Meet up

  • Event Daily Pass : Rp 50.000,00
  • All-access (3-days pass) : Rp 120.000,00

For ticketing details, please head over to our ticketing partner.

3. Workshop

Varies, depending on the session. Please check our workshop partner for session details and ticket pricing.

 


ADMISSION POLICY

Will there be On the Spot tickets?

Yes, we’ll provide On the Spot tickets at the venue when available.

Does the conference pass also cover the entry to other events?

Conference Pass covers both entries to conference and community meetup. Each attendee who purchase conference pass is allowed to enter community meetup session.

Are there any limited transaction?

Each account is limited to a maximum number of 20 tickets per transaction.

How do I know if my order is confirmed?

Each attendee will get order confirmation after completing order. After payment, each attendee will receive e-ticket by email. Please note that e-ticket will be changed to ID Card (Conference) and Wristband (Community Meet Up) at the venue.

What should I bring to the venue?

There will be identity checks at the venue. Attendees must present his/her valid Identity Card along with the e-ticket.

I already paid, but I can’t come to the event. Can I authorize another person to attend the event on my behalf?

Yes, you can. However, the other person must present these following items;

  1. A photocopy of the registered attendee ID
  2. E-ticket / email confirmation sent to the registered attendee.

Are outside food and beverage allowed into the venue?

We allow bottled drinks, not canned drinks. No food is allowed in the conference area other than snacks provided by the organizer.

Are infants and children below 5 years old allowed into the venue?

Yes, they are allowed to enter the venue. However, attendees should be aware that our venue might not have specific child friendly facilities.

Am I allowed to bring a camera during the event?

Each attendee is prohibited to bring professional camera. Only camera phone is allowed.

 


EXCHANGE AND REFUND POLICY

Please kindly refer to this link https://smw17.cognitix.id/

 


PAYMENT INFORMATION

Tax Invoice

Can I get tax invoice (faktur pajak)?

Yes, you can. Please note these following steps:

  1. Complete your order at Cognitix
  2. Choose “Bank Transfer” at payment method
  3. Select “BCA PT Merah Cipta Media (for Tax Invoice)”
  4. Confirm your order to errina.hadisavitri@merahciptamedia.co.id (Subject : Tax Invoice SMW Jakarta – Your Company’s name)
  5. Fill in Tax Invoice Form sent by PT MCM and send it back to them within 24 hours along with copy of payor’s NPWP
  6. Once your form is complete, PT MCM will send Tax Invoice to your company’s address
  7. Make payment within 15 working days or your order may be cancelled
  8. Once you complete your payment, please send payment confirmation to billing@cognitix.id ; cc deky.firmansyah@merahciptamedia.co.id , errina.hadisavitri@merahciptamedia.co.id and Cognitix will send E-Ticket confirmation to all registered emails

Group Discount (Conference Pass Only)

Please note that group discount is valid to minimum purchase of 5 Conference tickets with the same corporate email domain.

You need to complete your booking detail and you see the discounted price in Payment Menu.

Promo Code

Please note that you will be asked to put the promo code at Payment Menu once you complete your order detail.

Others

If you have any other inquiry regarding ticket purchase, please contact us.

 


CONTACT US

Website: socialmediaweek.org/jakarta (https://socialmediaweek.org/jakarta/)

Email: jakarta@socialmediaweek.org

Twitter: @SMWJakarta

Facebook: Social Media Week Jakarta

Instagram: smwjakarta

Linkedin: Social Media Week Jakarta

Hotline/ Whatsapp: 0812 1312 3626 (Available Monday to Friday at 09.00 am – 18.00 pm)

LINE@: @SMWJakarta (Available in Monday to Friday at 09.00 am -18.00 pm)