FAQ

Please contact us at losangeles@socialmediaweek.org or reach out through our live chat tool if you're unable to find an answer to your question below. If you are press and wish to apply for credentials, please visit: https://socialmediaweek.org/press/


When and Where Can I pick up my Pass?

If you’re looking to skip the lines at registration, you can pick up your pass early on Tuesday June 11th from 12pm - 5:30pm at the Broad Stage.

You do NOT need to print your email confirmation to pick-up your pass. You can pick-up passes on Tuesday on behalf of other members of your group, but please bring a copy of everyone's photo ID (on phone or printed).

Pass Pick-up Times (be prepared to present a photo ID to our check-in staff)


Tuesday, June 11

The Broad Stage 12:00pm - 5:30pm

Wednesday, June 12

The Broad Stage 8:30am - 4:00pm

Thursday, June 13

The Broad Stage 8:30am - 4:00pm




When does SMW Los Angeles take place?

SMW Los Angeles takes place June 12 - 13, 2018.

All official events will take place at the Broad Stage starting at 9:30am on Tuesday, June 12. You need a Standard, Premium or 25 & under Pass to attend official events at the Broad Stage.




Where does SMW Los Angeles take place?

Official programming will take place at the Broad Stage (1310 11th St, Santa Monica, CA 90401) from Wednesday June 12 through Thursday June 13.

The venue will comprise of:

  • 3 main stages, which will hold more than 1800 attendees
  • Premium Lounge featuring daily refreshments, Live streaming of stages, and VIP Cocktail hours
  • Exhibitor Hall where technology providers will demo their products throughout the week
  • Multiple refueling stations providing complimentary coffee, beverages, and snacks to keep you alert and energized for the day
  • Parking lot with 200 complimentary parking spots available to SMW Attendees
  • Alternative complimentary parking lot a short distance from venue (check in with registration to get your free parking pass)



What are the best ways for attendees to travel to the Broad Stage?

While we have complimentary parking available, we recommend utilizing ride-share when possible as during peak-times, the lot can fill up.

  • 200 Complimentary parking spots are available to SMW attendees at the Broad Stage.
  • The Santa Monica public library parking lot will act as our overspill lot. The library parking lot is a 5 block walk from the Broad Stage. Pick up your parking validation at the #SMWLA registration desk.



Does #SMWLA have any hotel partners that provide discounts to SMW attendees?

Yes, please visit our Attend page and scroll to the bottom, we’ve negotiated the best rates in town for you to take advantage of.




Is there a mobile app for Social Media Week?

Yes! We have an app experience that is provided by our Technology Partner, Topi. The app is now available in iOs and Android.

  • LinkedIn and SMW sign-in
  • Networking functionality and chat
  • Leaderboards based on attendee engagement
  • View Agenda and Speakers
  • Event news and notifications
  • Speaker rating and attendee polling
  • In session Speaker Q & A access

Activate the app experience:

  • Launch the App Store (Apple) or Google Play (Android)
  • Search for "Topi"
  • Login via LinkedIn or Facebook and then enter code "smwla2019". You can also link your SMW account in the profile section of the app.



Can I share my pass with other colleagues throughout the week?

No, every individual that attends official Social Media Week LA events is required to have his or her own pass. We do not allow multiple individuals to share one pass. There will be attendee check-points and badge monitoring throughout the week. Failure to comply with policy may result in revoking of pass and removal from event.




Can I watch official SMW Los Angeles sessions online?

The sessions can be accessed, both LIVE and On-Demand via SMW Insider. All Passholders should have received instructions on how to subscribe to SMW Insider via email. Public Live Streaming will only be featured in the Premium Lounge accessible only to Premium pass holders.




Are there food options on site?

We will be providing complimentary coffee will be onsite for all attendees each morning. Throughout the day and during breaks water and snacks will be distributed at designated refreshment stations located throughout the venue. SMW Attendees will also have their pick of complimentary food truck options during the lunch hour.




Who attends Social Media Week Los Angeles?

The SMW audience is made up of professionals at the intersection of media, marketing and technology across a range of industries including marketing, advertising, communications, media, publishing, technology and entertainment.




Where can I view the schedule of events?

You can view the Agenda here for SMW Los Angeles.

Tip: "Bookmark" events on the Agenda page. Bookmarks allow you to easily view and save the events you're most interested in. Just look for the small bookmark icons below each event on the Agenda page, and click to save that event. You can access your list of all bookmarked events from the top of each page on the site by clicking on your bookmark icon.




Who is speaking at SMW Los Angeles this year?

More than 100 industry leaders will speak at SMW Los Angeles. You can view last year's speakers on our speaker page here for SMW Los Angeles.




What is the official hashtag for SMW Los Angeles?

You can follow along and join the conversation online using the official hashtag, #SMWLA. Use this on Twitter, Instagram, Facebook, LinkedIn and anywhere else to participate in the conversations and discussions throughout the week.




Who are the official partners and sponsors of SMW Los Angeles?

You can learn more about our official partners here. We'd like to thank each of them for helping make Social Media Week possible, and are proud to be working them this year in Los Angeles!




Are there discounts or scholarships available?

At the moment, our SMW Scholarship Program for students and non-profits is closed. If you're still looking to purchase a pass, you can visit the SMW Los Angeles pass options page for the most up to date rates. Email losangeles@socialmediaweek.org for any available non-profit discounts.




Is there a coat check at the conference?

There is not a formal coat check at the conference.