FAQ and Pass Pickup Information

HQ Passholders will need to pick-up their respective badges at the TimesCenter or Convene (Workshop Venue) during the following schedule listed below. There is no need to print out your pass confirmation email.

See pick-up schedule below, and please bring a valid photo ID or passport.

*If you’d like to have another colleague pick up your pass for you, this is fine, but please provide them with a copy of your photo ID.


Monday 2/27

  • TimesCenter Front Lobby: 12:00 – 5:00pm

Tuesday 2/28

  • TimesCenter Front Lobby: 8:15am – 5:30pm
  • Convene (Workshop Venue): 8:30am -4:00pm

Wednesday 3/1

  • TimesCenter Front Lobby: 8:30am – 5:00pm
  • Convene (Workshop Venue): 8:30am -4:00pm

Thursday 3/2

  • TimesCenter Front Lobby: 8:30am – 5:00pm

Friday 3/3

  • TimesCenter Front Lobby: 8:30am – 3:00pm

Times Center


Where does SMW New York take place?

Official programming during SMW New York 2016 will take place at the TimesCenter from Tuesday Feb 28 through Friday March 3. Official Workshops will be taking place at nearby Convene on Tuesday Feb 28 and Wednesday March 1.

  • The TimesCenter: 242 W 41st St, New York, NY 10036
  • Convene (Workshop Venue): 117 West 46th Street, New York, NY 10036

The TimesCenter will have 2 spacious theaters that will hold more than 350 people, which will help reduce long lines or sessions at capacity, along with a separate simulcasting theater so that you can check what’s happening on the main stage. Convene has a workshop stage that holds up to 200 people.

In addition, we’ll have co-working lounges where you can meet with colleagues or clients, connect to WiFi to get your normal work done, and space to relax as you enjoy the incredible sessions throughout the week. The aim this year is to provide attendees, speakers and partners with a much bigger stage and plenty of space to enjoy the entire week.

Reminder: only official events take place at The TimesCenter and Convene. Independent Events listed on the schedule are organized by the greater SMW community, and take place throughout the city. Please check the event descriptions for venue info.


When does SMW New York take place?

SMW New York takes place February 27 – March 3, 2017.

All official events will take place at The TimesCenter and Convene starting at 9am on Tuesday, February 28. You need a HQ Pass to attend official events at the Times Center and Workshops at Convene. There are also Independent Events that occur Monday through Friday of the same week, and use separate registration via the independent event’s session page on the schedule.


What are the best ways for attendees to travel to the Times Center?

The TimesCenter’s best subway stop is Times Square – 42nd Street / Port Authority Bus Terminal (A, C, and E trains)
Convene’s best subway stop is 47-50 Streets – Rockefeller Center (B, D, F, and M trains)

It is about a 10-minute walk between The TimesCenter and Convene venues.

Do the official venues have co-working space?

The TimesCenter and Convene will have dedicated space to work, with WiFi, coffee, and much more:

The TimesCenter: Throughout the week, the TimesCenter venue will have Co-working Lounge, with the ability to get on your laptops, connect to WiFi and re-charge your devices. Both lounges will have refreshments, including coffee and snacks.


Is there a mobile app for Social Media Week?

Yes! We have a new app that’s been built by our Technology Parnter, Topi. You can download SMW Mobile App Experince, powered by Topi, to connect with other SMW fans and attendees, access the conference schedule and speaker list, follow various social feeds, take notes, and more.


Does my HQ pass get me into Independent SMW events?

No – Your pass is only for official SMW New York events. Independent Events are run by the larger SMW community, not us. Therefore, while your HQ pass grants you access to all official (SMW) events, it won’t necessarily get you into Independent Events.


Can I share my pass with other colleagues throughout the week?

Every individual that attends official Social Media Week NYC events is required to have his or her own pass. We do not allow multiple individuals to share one pass. There will be attendee check-points and badge monitoring throughout the week.


Can I watch official SMW New York sessions online?

Sessions will not be live streamed publicly. The sessions can be accessed, both LIVE and On-Demand via SMW Insider. All HQ Passholders should have received instructions on how to subscribe to SMW Insider via email.

Are there food options on site?

We will be providing complimentary coffee onsite for all attendees each morning and water and snacks throughout the day. There are fantastic food options close to each of the venues for breakfast and lunch.


Who attends Social Media Week New York?

The SMW audience is made up of senior marketers, founders, entrepreneurs, influencers and digitally connected consumers across a range of industries including marketing, advertising, communications, media, publishing, technology, arts and entertainment.


Where can I view the schedule of events?

You can view the official schedule here for SMW New York. You can also download the official SMW mobile app which allows you to access the schedule, speakers, and even the sessions you’ve bookmarked from your SMW account.

Tip: “Bookmark” events on the schedule
Bookmarks allow you to easily view and save the sessions you’re most interested in. Just look for the small, blue bookmark icons on the schedule page, and click to save that event. You can then email all of your bookmarks with just two clicks.


Who is speaking at Social Media Week New York this year?

More than 200 industry leaders will speak at SMW New York. You can view them all on our speaker page here for SMW New York. Also, the official SMW mobile app allows you to see who’s speaking.


What is the official hashtag for Social Media Week New York?

You can follow along and join the conversation online using the official hashtag, #SMWNYC. Use this on Twitter, Instagram, Facebook, Vine, and anywhere else to participate in the conversations and discussions throughout the week.


Who are the official partners and sponsors of Social Media Week New York?

You can learn more about our official partners here. We’d like to thank each of them for helping make Social Media Week possible, and are proud to be working them this year in New York!


Do any hotels offer SMW New York attendees a special rate?

We’re glad you asked! We have five official hotel partners. You can learn more about these hotels, and the exclusive rates they have for attendees, by visiting our Travel and Accommodations page.


Are there discounts or scholarships available?

At the moment, our SMW Scholarship Program for students and non-profits is closed. If you’re still looking to purchase a pass, you can visit the SMW New York pass options page for the most up to date rates.