Why I’m Going To Social Media Week A Second Time

A lot of baby boomers seem to trust that millennials know social media just because they’re millennials. I used to think this too — until I attended Social Media Week six months ago.

A career change

I went to school for journalism. I decided when I was just 12 years old that it’s what I wanted to be. I was on the school newspaper every year. I was in yearbook every year. I went to journalism summer camp — hey, don’t knock it — the last two summers of high school. I was on college newspapers and did five internships.

After two years as a freelance journalism and getting very steady work — mostly in hyperlocal news — I had had enough and wanted to quit.

I had no idea what the heck to do next. But I figured what made the most sense was to transition into what we called “the dark side” in journalism school — that’s right, public relations.

I soon nabbed a contracting job at a startup events agency — and I knew a bit more about social media than my boss. Suddenly, it became my job to tweet, post, and write blogs.

I realized I really liked this — and I kind of had a knack for it!

When millennials joined social media, it was a different ballgame

I joined Twitter in 2009, three years after it was founded — basically at the very end of the social media site’s infancy. I didn’t even want to join, but since I was in news, it was kind of required.

I followed local organizations, things related to my university, news people, and local businesses. Being a TV newsroom intern, I got mad praise — like, the mental equivalent of a red velvet cupcake with butter cream frosting — for knowing things via Twitter before my superiors.

My bio read “Journalist. Student. Adventurer. Veritas Inlustrat.” My location was listed and anyone could see my account.

Back then, that was enough.

Hip, aggressive businesses and state organizations followed me. It wasn’t long before I had 500 followers. I literally didn’t have to do anything but exist on Twitter as a journalist and the stories found me.

I started picking up stories from organizations I found out about or from people I’d talked to on Twitter. I got an internship later doing legislative news and even found business and political advocacy trends because people followed me and tweeted about them.

When I started my boss’s Twitter account, I did not earn 500 followers by doing nothing. I did a ton of things and got 200 followers — most of which were probably not going to hire us.

Looking for learning opportunities

When I was in school, I learned the basics in my journalism classes: how to use hashtags, how to search for things, how to tweet your stories. But most of that stuff evolved and was useless two or three years later. Everybody (including both of my parents) had joined Twitter, and there was a lot more static.

I started trying to self-educate. I read social media blogs, but I hadn’t yet found the sources I read now (Social Media Examiner, Mashable’s social media section, and Forbes’ social media section). It wasn’t enough. I asked a friend who was in social media what I could do to learn.

“Well, there’s a conference called Social Media Week,” she said. “Look it up. I might go.”

This was last summer. I had never heard of Social Media Week. When I looked it up, I knew I had to go.

I convinced my boss it was the right thing to do, and off I went!

You think you know, but you have no idea — this is the real world, social media

I completely overbooked my schedule at Social Media Week Chicago last September. I was literally running from place-to-place.

I felt like the smarty-pants in a few sessions, but most of the time I’d never felt so dumb in my life. I’m ashamed to say that I had no clue what ROI was (give me a break, I only took into to marketing in college and I was more focused on making fun of my professor’s True Religion jeans than anything on the smart board).

Another thing I didn’t know about social media was that depending on what you use it for, methods greatly vary. This is obviously a problem for someone who has more than one social media client. I was struck by how many different sessions there were and how many ways businesses use it — from marketing to journalism to analytics to law to human resources.

I tried to go to sessions in which I didn’t already know what I was doing — and it turned out to be the best thing for me. Most of what I learned at Social Media Week 2013 in Chicago is what I use at work now.

Why I’m going again

Feeling like I was in over my head in some sessions at Social Media Week wasn’t discouraging. In fact, it was encouraging.

Although social media wasn’t my expertise yet — and I literally had no idea I was so oblivious until the conference — I realized I’m lucky enough to have a different background. Journalism taught me how to easily ace original content creation and have good judgment on what’s interesting and what’s not.

Furthermore, when I got home I did “interviews” with other professions — otherwise known as networking. I soon learned social media’s dirty little secret: nobody really knows what they’re doing. I met people who work in it, have better jobs than I do, and realized after looking them up on Twitter that I have more followers than they do. Or I notice they could be using their company’s Facebook page better.

I’m not pointing these things out to criticize anybody or be the smarty-pants in the room, I’m pointing it out because it’s so clearly something that will always be evolving. It will be difficult to learn what you do can better in social media from year-to-year if you remain stagnant. That’s why I immediately decided to go to Social Media Week in New York City. Although I now have some good sources of information, that’s certainly not enough.

Given I’m just starting out in social media, thus I don’t have much money, I’m not sure I’ll be going to the next conference. But I do know that I’ll certainly try to get a grant or convince a boss to send me.

Lane Blackmer is a self-employed former journalist. Although she’s no longer a newsie, Lane since discovered other uses for social media such as public relations, marketing, job searching, and trying to win gift cards from her favorite local businesses through contests. Lane inhabits Philadelphia, where’s it’s not always sunny…but at least there’s cheese steaks. You can follow her on Twitter at @LaneBlackmer.

#eprdctn – Digital Publishing Professionals Collaborate on Twitter

Creating digital books takes a fair amount of knowhow and patience: ebook developers have CSS and HTML skills, and they put in long hours designing, coding, testing, and running quality assurance checks on each title that they build.

It’s a specialized — and potentially lonely — niche in publishing, not unlike copyediting, in its level of nuance and behind-the-scenes mystique. Some publishers and content creation teams employ a number of developers in-house. But many industry professionals work on teams of experts in related fields or remotely as independent consultants and are, in essence, isolated from their eProduction peers.

Along with that comes the challenge of a swiftly evolving digital publishing world, where there are frequent software updates, numerous tweaks to vendor specifications, and each new device launch means new rules and new creative opportunities for developers.

Hashtag Community

hashtagFortunately social media, and the #eprdctn hashtag, make it possible for eProduction pros to keep up with those changes, stay current, stay connected, and stay sane while working independently. “#eprdctn is a large community of ebook developers who discuss technical aspects of their day-to-day work. We share advice and resources as we find ways of improving workflows,” explains Iris Amelia Febres, an Ebook Developer at F+W Media who also teaches electronic publishing for Emerson College.

#eprdctn is a community that “is most often [engaged in] a loose conversation about current issues. Once in a while we…have a ‘dumb question amnesty,’ during which time anyone can post any question — no matter how simple — to #eprdctn and get an answer from an industry leader. These are always very popular,” notes Laura Brady, Ebook Developer and Principal at Brady Type and an occasional leader of the #eprdctn group.

Flocking To Twitter

In 2011, Lindsay Martin started the group by contacting professional in the field who already used Twitter to share insights and encouraging them to include the hashtag with their posts, explains Ebook Developer Colleen Cunningham (@BookDesignGirl).

A valuable group of established experts, regulars, lurkers and drop-ins, “the #eprdctn community on Twitter is far and away my favourite co-worker. These people lighten my load with humour, tech support, news and information, and collaboration,” says Brady. Beginners are always welcome, according to Febres, who describes the community as both “a job board and a Q&A session.

Twitter makes it all possible. Some people have tried extending the group “to other social media platforms but Twitter seems to work the best because, there, it’s truly organic and of-the-moment. No moderators are necessary,” notes Cunningham. #eprdctn hosts a nicely structured hour-long weekly chat too; a “roundtable discussion, where it’s a bit of a free-for-all in terms of what to talk about. Sometimes major events of the week will form the session [or] guests lead talks and people will ask them questions,” says Febres. You can join the conversation each Wednesday at 11:00 am EST.

In Real Life

#eprdctn comes together in person, too! Febres organizes a casual meet-up of developers as time allows and points out that the community also tries to “get together if we’re attending a conference, like Digital Book World. It’s great to have that face-to-face time to connect with colleagues on a personal level. We trade stories and tips, network, and just have a good time. It’s part networking, part therapy. Making ebooks can be tough!”

Women’s Workforce

The group is doing work, beyond the day-to-day tasks at hand, by empowering women in tech to continue making great strides in the field of eProduction. “Ebook development seems to be a good gender mix, the leaders in the field are also a healthy mix. In fact, there are so many whip-smart women in this tech-focused space that it makes me a hopeful feminist ebook developer. The most outspoken members continue to be men but that is certainly shifting,” says Brady who strives “to mentor women trying to find work in ebooks.” And who, in planning the ebookcraft conference, “managed to get about 60% female speakers.”

Febres agrees that gender parity is important in the world of ebook production: “There’s a pocket of us female developers….we complain and challenge and wonder [and] we can be pretty vocal about it. I always try to share different ‘pro-women in tech’ networking events and resources, like the monthly Boston Girl Geek Dinner.”

You Can Too

As talented women-in-tech in their own right, Febres and Brady share a few suggestions about how you can launch your own social media lab-style community:

  1. Pick a day and time.
  2. Be consistent with your meetings.
  3. Posit questions to the group and share links.
  4. Invite others to participate.
  5. Have a hashtag!

Regularly scheduled chats can quickly turn into an anytime resource network. “Think of building a community as a collaborative tool, not a community with leaders and followers… #eprdctn is not a place to say and tell. It is where you go to figure out, to help, to ask for [help] and to find fellow travellers,” advises Brady.

Does your industry host useful social media conversations? Share your wisdom and community hashtags in the comments. Then, make sure you check out these related events this SMW14!


Deanna Utroske is the Social Media Brand Director for New York Women in Communications and writes on women’s career issues, lifestyle topics and more. Follow her on Twitter @DeannaUtroske.

MLK Day of Service: Finding Volunteer Opportunities Via Social Media

The third Monday of every January marks the federal holiday to celebrate Dr. Martin Luther King, Jr.’s birthday.

But it wasn’t until 1994 — due to former Pennsylvania Senator Harris Wofford and Georgia Congressman John Lewis’s King Holiday and Service Act — that the day was dubbed “Day of Service.”

Suddenly, MLK Day was no longer just time off from work and school, it actually lived up to Dr. King’s legacy by encouraging volunteerism. It was he, after all, who once said “life’s most persistent and urgent question is: ‘what are we doing for others?’”

(As a side note and fun fact: Philadelphia, where I reside, has the largest MLK Day of Service in the nation. See? We’re not just a city of angry sports fans.)

Luckily, LinkedIn has a new function to help you with volunteering — both on MLK Day of Service and on the daily. But there’s also a couple of other ways you can find volunteer opportunities via the interwebs.

Volunteers in Philadelphia spread mulch on a playground on Martin Luther King Day of Service.
LinkedIn’s Volunteer Marketplace

The professional networking site launched its much-demanded Volunteer Marketplace last Wednesday. So rather than picking up trash in a park, you can use your professional skill set to volunteer and perhaps have resume material! Two birds, one stone.

More than 600,000 people have voiced interest in volunteer opportunities since August alone, a LinkedIn spokesperson told Mashable. Furthermore, over 3 million users added volunteer experiences to their profiles since 2011.

Volunteer positions or board seats can be posted to the search option — for a fee. But the good news is that these job postings only cost 10% of normal LinkedIn job postings. Those tend to run between $20-40.

What’s better yet is that the company will reinvest revenues back into the program, head of LinkedIn for Good Meg Garlinghouse said. If you haven’t heard of LinkedIn for Good, it’s a part of LinkedIn that connects professionals with “opportunities for social impact.”

I realize that the volunteer opportunities on LinkedIn have a little bit more permanency than desired for participating in MLK Day of Service. However, if you’re planning on living up to what Dr. King said about enhancing others’ lives — you know, every day — then this is a good option for you.

Another benefit to this new search option? I think long-term, it’ll help eliminate those from the full-time job pool. Let’s face it. It’s kind of disappointing to be looking for a job, come across a really cool non-profit one, and then realize it’s an unpaid volunteer gig.

#MLKDay

This is the magic hashtag for MLK Day of Service opportunities. Although, you can probably bet people who are not volunteering will use this tag on Monday. For now, though, most tweets using this hashtag are from non-profits and workday opportunities.

I tried to see if there was a more general volunteer hashtag like “VolunteerPhilly” or “VolunteerNYC,” but those aren’t used very often. (Can we get some influential non-profits to popularize these? It seems like it would be handy!)

If you’re an organization, I also suggest using this hashtag while tweeting photos of volunteers throughout the day on Monday (both live tweet and save some to put on Hootsuite later). Because #MLKDay is being used pretty often, it would be a great way to get your organization’s name out there. Be sure to have a link to your organization in your bio and occasionally tweet a message about what others who couldn’t volunteer on Monday can do to contribute.

Another quick tip for organizations when tweeting on Monday: get and use the volunteers’ Twitter handles. Most people love pictures of themselves. This means a retweet and increased exposure for your organization.

The .gov site

While social media certainly is handy, you can check out the official government website for MLK Day volunteer opportunities.

There’s a handy search option where you can put in your area code and find volunteer opportunities near you. You can also register your organization on the site to ensure volunteerism-seekers will be able to find you.

But I cannot emphasize this enough, whether you’re a volunteer or an organization seeking volunteers: use the #MLKDay hashtag!

Lane Blackmer is a self-employed former journalist. Although she’s no longer a newsie, Lane since discovered other uses for social media such as public relations, marketing, job searching, and trying to win gift cards from her favorite local businesses through contests. Lane inhabits Philadelphia, where’s it’s not always sunny…but at least there’s cheese steaks. You can follow her on Twitter at @LaneBlackmer.

Social Media Does, In Fact, Matter — To Every Kind Of Business

Let me be honest: I’m sick of seeing posts on LinkedIn looking for volunteers or interns to run social media. Furthermore, many of those that do offer pay, they are only suggesting a $30,000 salary.

The fact is this: those businesses misunderstand what social media is about — as do plenty of fresh-faced college graduates who think the job description consists of tweeting.

Social media managers and strategists don’t post on social media. They create, plan and execute marketing campaigns.

It’s all about social media strategy. Social media matters simply because of this fact — it’s new-age savvy marketing, not a just social tool.

2014: the year of salaried social media jobs

OK, so many businesses aren’t understanding the full importance of social media, but it’s at least important that businesses of every kind — non-profits, corporate and small businesses — recognize its potential. A staggering 88% of marketers would like to know the most effective social media uses.

Forbes declared last month that in 2014, investment in social media would be more than just a luxury — it will become necessary. A quick scan of social media-related postings on LinkedIn show that it’s true — many listings have the words “new position” embedded in there somewhere.

And there’s even data to back up that claim: Business Insider cited Constant Contact’s Small Businesses: Then and Now Survey saying that 87% of small businesses are using social media as a legitimate marketing tool.

The publication also predicted there’d be a vast expansion in these six social media-related jobs: SEO Specialist, Social Media Strategist, Online Community Manger, Social Media Marketing Manager, Social Media Marketing Coordinator, and Blogger or Social Media Copywriter.

This expansion makes sense. The Internet is accessible almost everywhere and folks are consuming more tidbits of information than ever.

People certainly take advantage of it.

According to Chelsea Krost, the average person has their smartphone with them 20 hours out of the entire day. And 80% of people reach for their smartphone when they wake up.

But why are so many skeptical to jump on the bandwagon?

Here’s the big question in social media for businesses: how do I measure the return on investment (ROI)?

That question isn’t easily answered — because there’s no way to be 100% sure you’re tracking the right data to prove this… or that you even can track the right data.

Every company is different. And sometimes it’s about trial and error to figure out which platform is most effective for your business. B2B companies seem to have a lot of success on LinkedIn; while B2C companies, depending on what they do and if they’re business or service oriented, can see great success on Twitter or Instagram.

Regardless, Social Media Examiner reported that some businesses actually have mastered tracking ROI. It seems like most of those businesses don’t have direct proof per se, but use of social media is the differing variable when the company started to see decreases in spending or increases in sales.

Either way, Social Media Examiner’s 2013 Report finds 89% of marketers surveyed claimed increased social media marketing increased exposure and site traffic.

Social media matters — and here’s why

When I talk about social media use I don’t mean quoting eccentric family members at Thanksgiving dinner on Twitter (though I’m guilty of this). I mean using it for marketing, branding, developing brand trust, hearing from individual customers, and doing damage control.

It’s pretty much a given that businesses, marketers, and even individuals (in a lot of fields, you market yourself) should care about these things.

A lot of businesses may not see an ROI on their social media, but the question should be this: why?

Sometimes it’s not about the use of social media as much as how it’s used. Social media can be used poorly or used well. Someone doing a company’s social media should be paid for their expertise — because social media is not just about posting on the platforms, it’s about posting content to the platforms.

According to HubSpot, companies that blog 15 times or more per month see an increase of five times the traffic on their site.

The other key to social media is persistence. Social Media Examiner’s 2013 Report also cited that companies using social media for three or more years said it helped by improving search rankings, creating more partnerships, generating ideas, increasing traffic, providing marketplace insight, and reducing marketing expenses — to name a few things.

Social media in use — effectively — isn’t just about posting. It’s about executing a strategy specifically tailored to a company — and it is proven to help marketing efforts.

So why aren’t you investing in social media?

Lane Blackmer is a self-employed former journalist. Although she’s no longer a newsie, Lane since discovered other uses for social media such as public relations, marketing, job searching and trying to win gift cards from her favorite local businesses through contests. Lane inhabits Philadelphia, where’s it’s not always sunny…but at least there’s cheese steaks. You can follow her on Twitter at @LaneBlackmer.

Image courtesy Social Media Examiner 2013 Report. Featured image courtesy Dan Meyers.

How to Become a SMW Top 10

This is a guest post from She’s the First volunteer Andrea Bartz. 

Last February, the non-profit She’s the First (STF) had the opportunity to host an event for Social Media Week, in the official Social Good hub. STF, a social media-loving organization that funds girls’ educations in the developing world, started with all of the usual event ideas: Should we do a presentation? A regular ol’ panel? A (snooze) Powerpoint presentation?

Thankfully, we were struck with the idea we could shake things up with a talk show-style event featuring the most genius talking heads in social good, a DJ, Twitter cupcakes, and the best live studio audience ever. The presentation was, literally, standing-room-only, and the campaign around our event landed us a spot in the top 10 moments of Social Media Week worldwide.

Here are the three ingredients that made the event, dubbed “The New Face of Social Good – How to Create Your Own Social Media Magic,” such a blast:

A solid theme

Call it a shtick if you must. Sticking to the talk show theme, we booked a live DJ, gifts for every attendee (one-week yoga passes and some free app downloads from AppTerrier), and delicious cupcakes courtesy of Sprinkles. The organizing principle turned an ordinary panel into a party.

A cool campaign to spread the word and—more importantly—do good

In one night, we changed an entire year in the life of Eli in Tanzania — we encouraged fans to tweet #SMWMagic, and for every tweet, The Think Cloud generously donated $1. Thanks to the magic of social media, we sponsored her senior year of high school—an example, in real time, of how She’s the First’s work can directly empower young women to become the first in their families to graduate.

A killer line-up

Mashable’s (@mashable) managing editor, Emily Banks, introduced four dynamic and charming guests—Tammy Tibbetts (@shesthefirst), She’s the First Founder and President; Adam Braun (@pencilsofpromis), Founder and Executive Director of Pencils of Promise; Mike Padparvar (@HOLSTEE), Co-Founder of HOLSTEE; and Susan McPherson (@susanmcp1), Global Marketing VP of CSR/Fenton Communications—who each shared little-known stories on how ONE social media status update created a spark or started a ripple effect that ultimately launched huge movements and programs, changed lives, and achieved meaningful social change. Attendees (online and in person) were encouraged to tweet in their questions using #stfmagic; they walked away with solid techniques and tips for creating their own social media miracles.

International fashion icon Alek Wek (@TheRealAlekWek), the legendary Sudanese supermodel who had just turned to Twitter and Skype to be a stronger advocate for refugees in Sudan, introduced the event. The star-studded speakers were insightful and passionate, and by casting a wide net, the event drew in journalists, social entrepreneurs, and techies of all stripes—even the ones with an interest in fashion!

Check out the Storify recap of the campaign and event here. See you at SMW again in February!

Andrea Bartz is a STF volunteer and a freelance writer and editor. She lives in Brooklyn and can be found on Twitter at @andibartz.

LA Kings win Twitter Battle: Infographic

This is a guest post from theScore.com.

Similar to their post for NBA Playoffs, theScore asks what do the NHL Playoffs look like through the eyes of social and factored in social media presences? It reveals that the LA Kings not only won the Stanley Cup this week, they also crushed the opposition in the social media battle on Twitter.

As the infographic produced by theScore shows, the Kings’ much-publicized edgy approach to social media paid-off, with 1.4 million tweets mentioning the Kings throughout the play-offs. The second highest came from the Boston Bruins, with approximately 830,000.

The Kings were also responsible for the most re-tweeted tweet. Their now infamous “To everyone in Canada outside of BC, you’re welcome” tweet sent after their victory over the Vancouver Canucks was re-tweeted more than 19,300 times (the official Twitter counter doesn’t count “old school” retweets).

 

Other key findings to come out of theScore’s research included:

  • More than 3.3 Million  tweets were made around the NHL and the NHL Playoffs (including their official hashtags – “#Becauseitsthecup” and “#StanleyCup”).
  • The total reach of these tweets was 10 billion impressions.
  • Boston goalie Tim Thomas was the most mentioned player that exited in the first round – mostly due to his announcement of “taking a year off”.
  • Vancouver’s Roberto Luongo (108,370) was mentioned almost twice as often as the Sedin twins (59,199) – mostly due to his replacement by Schneider and trade rumors.
  • The Eastern Conference teams were more social than the West.
  • Claude Giroux was the most mentioned player throughout the playoffs even though his team the Philadelphia Flyers didn’t make the finals. He emerged as one of the games’ best players. He also was a finalist in the EA NHL 13 Cover vote contest which likely helped him as well. He also has a strong personal presence on Twitter (@28CGiroux) with more than 169,000 followers – fifth overall in total followers just behind: Alexander Ovechkin, Paul Bissonnete, Evgeni Malkin and Taylor Hall.
  • The Florida Panthers had the lowest amount of tweets about them, which was not surprising considering they had the lowest amount of followers (@FlaPanthers) of any NHL Playoff team, second lowest in the league. The only team worse? The New York Islanders.

Tweets recorded between April 11 – June 12, 2012

 

Sources:
The social data: Sysomos (www.sysomos.com)
Infographic / Design: http://venngage.com

Twelve Twitter Tips

Twitter Tips to help you make the most of your time. Yes, there are actually strategies for maximizing your 140 character missives. My advice won’t apply to every case, but I hope it will serve as a good guide for helping you craft a personalized approach for your needs. The suggestions below are primarily geared towards businesses, but can used for personal accounts, too.

1. SMILE
As I mentioned, there are exceptions to my advice. So, if you’re a haute couture fashion model, you might want to skip to step two. Everyone else, you’re here to engage and collaborate. Project approachability. Smile! Be the “person I’d like to have lunch with,” not “person I’d rather walk up 20 flights of stairs to avoid rather than share an elevator with.” Be a confident, compassionate leader, not a dull, disinterested slacker.

If you’re really camera shy, you can use a logo or photo of an inanimate object. I wouldn’t advise it, though. People want to put a face to the tweets. Either option is still infinitely better than the default Twitter egg, however. If you can’t bother to put up any profile image, why should anyone bother to take you seriously?

 
2. PERSONALIZE
This step is an extension of picking a good profile photo to represent you. Whenever I look at a new Twitter profile, I look at the photo first [out of instinct], then the bio. Who is this person? Why would I care what s/he has to say? Tell your audience who you are — Concisely & directly: What is your function? What is your expertise?

I highly advise a link to a fuller bio for people who want to know more about you. My suggestions are LinkedIn or About.me If you have various social media accounts, the latter will neatly organize all of your redirects in one place.
 

3. HUMANIZE
Yes, there is a definitely a place for Twitter accounts that just broadcast news. They are called news outlets, like The Wall Street Journal or CNN. For most other companies, I believe it’s much more effective to humanize your Tweets. Because there will be some people who are only interested in corporate updates, I urge keeping two accounts. One that is business-oriented (Product launches, formal announcements and the such) and a second that allows for more creativity (Employee stories, thoughts about other industries, etc.). Humanize yourself and your staff. Who works at your company? What are they interested in outside of the office? Build an emotional attachment to your brand.

Hootsuite makes managing multiple accounts very easy, even on an Android phone.
 

4. BALANCE
If you plan to keep a business account that is not limited to formal corporate announcements, make sure you balance the ratio of personal to professional tweets.  I would aim to keep work-related updates around 70%.
 

5. SCHEDULE
Decide when you want to send out your updates. If your company is international, but based in the U.S. you might want to schedule tweets to out at 9PM US time to appear on an Asian timeline at 9AM. Figure out what time slots work best for your company and plan accordingly.

I’m currently experimenting based on Dan Zarrella’s concept of “contra-competitive timing.” In numerous cases, he discovered that the most successful times and days to publish new content are off-peak times. “It’s like when you’re at a noisy party and it’s hard to hear the person talking to you 2 feet away, but… When there is less other noise to compete with (ie fewer tweets, emails, blog posts, etc) your content can gain attention more easily.”

Again, I recommend Hootsuite for this job. Huge fan.
 

6. DISTRIBUTE
Now that you’ve decided XYZ day at XYZ time is optimal for you to tweet, don’t bombard your followers with all your insights at once. I don’t think that anyone needs to send out more than one tweet an hour. Any more than that, you’re should either be classified as a good friend (in which case, you should just text my personal phone number or email me directly) or a spammer (in which case, just stop. Stop now- seriously).
 

7. SPECIFY
You have 140 characters to tell me something. Give me details.

Pointless: Checked out some clothes. Totally going shopping.

Much improved: Went to Hermes fashion show with @heatherpixley. Must buy green cashmere turtleneck Heidi Klum wore.

Quality tweets attract quality followers.
 

8. CHOOSE
Don’t blindly follow everyone who follows you. Yes, it might feel a little rude, but it’s better than cluttering up your feed with updates that are completely irrelevant to you. I have no interest in buying real estate in Florida. Sorry.
 

9. ORGANIZE
The more time you spend on Twitter, the more feeds you will follow. Make organized lists and use them. Otherwise, things have the potential to become very messy and overwhelming after your feed tops 50 unless you only follow very niche accounts which don’t update often.

It’s also a great public service. I’ve found some great lists compiled by others. I can follow 36 new photographers or 63 CEOs in just one click.
 

10. ENGAGE
Give. Receive. Share.

Exchange information and build relationships. This is how you will make the most of your time on Twitter.

Empower yourself and others. Remember, we’re here to be social. In fact, Social Media Week’s theme in 2012 focuses on “Empowering Change through Collaboration. This theme is designed as a call to action, allowing individuals- like you- and organizations around the world to explore how social media empowers citizens, increases mobility, enables mass collaboration, develops hyperlocalism, maximizes interconnectedness, fosters knowledge creation & sharing, bolsters leadership, and encourages global empathy.
 

11. EXPERIMENT
Twitter is best understood and used by those who do. Experiment. Everyone needs a different strategy. Find the approach that works best for your specific case. I would be remiss not to tell you to heed caution in your activities, though. This is a very powerful vehicle for communication. The larger the corporation, the higher up in management, the more visible you will be. Be vigilant in your messaging choices and stay on course.
 

12. ENJOY
Of course!
 

I hope this list helped you. I could go on, but I like the alliteration of Twelve Twitter Tips. Also, I reached my word limit for this post.
 

Lisa Chau has been involved with Web 2.0 since graduate school at Dartmouth College, where she completed an independent study on blogging. She was subsequently highlighted as a woman blogger in Wellesley Magazine, published by her alma mater. Since 2009, Lisa has worked as an Assistant Director at the Tuck School of Business. In 2012, she launched GothamGreen212 to pursue social media strategy projects. You can follow her on Twitter

Engaging in Conversation: The New Ghostwriter Panel

This post is a series of blogs contributed by SMW NYC media partner Differences Magazine. To learn more about Differences Magazine and to see the original post by Vivian Nunez, please click here

The New Ghostwriter Panel included Aliza LichtTerry LiSam Graham- Felsen, and was moderated by Todd Wasserman; to say it was incredible is an understatement. Each panelist is an expert in his or her field of interest and throughout the conversation it showed.

Mr. Graham-Felsen demonstrated extensive knowledge in the meshing of politics and social media, which ultimately transcended that niche and flowed into personal branding and the importance of authenticity. Having been a blogger for the Obama 2008 campaign, Sam understands how essential it is to have a voice that is all your own and to be able to have a candid conversation with those that interact with your material, a trait that the Obama campaign perfected. The ability to give a personal voice to the blog is what set Sam and the Obama campaign apart from any other organization that used ghostwriters, which is simply the middleman or filter between what the brand or politician wants to say and what you as a follower actually read or hear.

All the panelists opposed directly to the use of ghostwriters because it takes away the transparency of any brand and in specific Sam admitted to being a strong proponent of “cutting the divide between a company or politician and an audience”. Terry Li partially disagreed with the statement because he finds the ghostwriter to be useful if used wisely, like when someone has a speech written by someone else. Yet ghostwriting provides a specific dilemma because it takes away from the “social” side of social networking, it makes any young adult vulnerable to falling for the pretense that they are communicating with their favorite celebrity when they really are talking to his middleman.

Aliza Licht or @dkny as many might know her, has perfected the ability to remain authenticate, engage in conversation, and still represent the brand quite well, without having to resort to ghostwriting. An easy feat she admitted simply because while tweeting she is being herself. The key lies in the authenticity and the ability to create a flow of information; each young adult is aware of that natural flow because they take part of it every single time they use a social network. You engage with others on social networks assuming that it is personally them and although advertising might be involved subtly, like Terry Li and Bre.ad manage to do, you still feel like you are a part of a genuine conversation.

As a part of the younger demographic this is how you want to develop all your personal branding ventures after because between Aliza’s personal touch, Sam’s lens in storytelling and engagement, and Terry’s ability to create an unrecognizable divide between interaction and promotion, you are able to find a perfect equilibrium to propel your own personal brand.. During the Q&A plenty of the answers provided were geared toward young adults and advice was given. For instance if what you want is to be a strong influence in social media a key is to provide material not seen before or to truly engage in conversation, not just disseminate information. The topic of the panel might have been ghostwriting but the advice shared here goes beyond who sends out twitter messages, it is about a personal brand, and by personal I mean YOU!

The New Face of Social Good: How To Make Your Own Social Media Magic!

This post is a series of blogs contributed by SMW NYC media partner Differences Magazine. To learn more about Differences Magazine and to see the original post by Opal Vadham, please click here

What do you get when you put a Managing Editor, A Director of Global Marketing, 3 Founders, and A supermodel in one panel? A whole lot of inspiration, and not one seat left unattended. 30 Floors above Times Square, people were excited and anxious to hear about the panel that was about to take place. It was none other than the highly anticipated panel that was all over our Twitter feeds-The New Face of Social Good: How To Make Your Own Social Media Magic! Hosted by none other than my favorite organization She’s the First (who we have previously featured on our website.)

The event started out with an introduction from supermodel Alek Wek who She’s the First connected with through Twitter. I was lucky enough to meet her before and she specifically said she was completely against getting on twitter, the only technology she could use is email and that was good for her. But after many people persuaded her she caved in and joined in November, and since then she says it’s such a positive thing that raises awareness, it’s an outlet that we take for granted because countries like Africa don’t have it. I had to ask her, since I am at a She’s the First sponsored event what she is the first in her family to do and she says she’s the first to be a model (even though her mom at first told her NO), and her memoir is translated in up to 10 languages. And my favorite question of all- her advice to all of our readers out there-“Be YOURSELF. Even though sometimes you feel shy, there are people who are going to love you and identify with you and grow with you. One thing I thought to myself is that I couldn’t do this as long as I did if I wasn’t myself with the people who knew me. Be Yourself, Believe in yourself, and even though some people won’t, if you have few good friends you can count on your fingers, you’re set. ” 

After Aleks incredible introduction the panel which featured Adam Braun founder of Pencils of Promise, Susan McPherson director of global marketing firm at Fenton Communications, Michael Radparvar cofounder of Holstee, Tammy Tibbetts founder of She’s the First, and was moderated by none other than Mashable’s Managing Director Emily Banks. All of the panelists agreed that Social Media changed their life. The advice that was given was priceless, Michael said there is nothing more important then the first people you work with, and you love them like a marriage because you end up spending countless of hours with them. Adam said it’s okay not to start something; you can still be the head of marketing or the head of something. Find what you’re most passionate about, and seek work within it. And Susan made a great point about there are 3 times as many non-profits there were 10 years ago, but far less income. One of the best quotes of the nights was “A good tweet is like a good headline, it’s what grabs you to read the article, has to be catchy, that way your twitter is like your own magazine publication.”- Tammy Tibbetts The panelists agreed that the two biggest things of social media is transparency and storytelling. 

Adam Braun also took few minutes to answer questions for our Differences readers, he told me that a lot of hard work goes into overnight successes but if you believe in something relentlessly, it will happen. He also gave the advice for our teens to find your passion and find an organization out there and work with them, and if it feels right, you know you’re doing the right thing.

Throughout the event many people were also tweeting and connected because they were apart of changing a girls life. The Think Cloud agreed to donate a dollar to every tweet with the hash tag SMWMagic, and at the end of the night 1,137 #SMWMagic tweets generated 1,725,630 impressions, reaching audience of 621,260 followers! All of us were apart of something bigger than the event itself, we sponsored Eli’s senior year of high school in Tanzania!

It’s so funny because around a month ago I had a meeting with Tammy and she was telling me about all the exciting upcoming events she was in the process of doing. And I remember her specifically telling me about this Social Media Week event and all she had planned for it. And to see it all come to life, all run smoothly without a glitch was incredible. It was the most popular Social Media Week event, and I can honestly say the most inspiring as well.

Sports, Gaming, and Social Media

This post is a series of blogs contributed by SMW NYC media partner Differences Magazine. To learn more about Differences Magazine and to see the original post by Vivian Nunez, please click here

 

Watching any kind of sports game has always been considered a very social experience, but in the last few years that social experience has transitioned more and more into a social media experience. Many of the questions that were addressed in the first half of the panel had to do with social media and whether its involvement in sports would take away from the integrity of the sporting event. The overall verdict was that a balance needed to be reached between physical “in the moment” interaction and virtual interaction with sporting events.

Sports networks have begun to use mass relevance as the perfect gateway to incorporate social media into the sports experience. They have also been using mass relevance as the perfect way to bridge the gap between those experiencing the event live and those tuning in through other platforms. The advantage to this particular kind of interaction is the conversation that emerges as a result. Many young adults are as plugged in to the TV set as they are to their smart phones while watching sports; the use of mass relevance really allows their voice to be heard regardless of where they are watching the event from.

Social media has also been incorporated into the everyday life of sports through its athletes. MLS, NBA, NFL, MLB, and the NHL all have athletes that connect to their audience through Twitter and although that interaction really helps leverage the brand as a whole, its most important contribution is the relationship it establishes. The use of social media cuts out the middleman that tends to exist between a fan and his favorite athlete. For the young adult demographic it is monumental to be able to speak or share thoughts with your favorite athlete or sports personality through Twitter, Google+, or any other social media platform.

The integration of social media into the sporting event really assists each sporting channel because as stated in the panel “fans are the insider perspective of games”, a lens you can get no where else. As a result, the Millennial generation can relate more to a game if they are also able to capture the moment and update their friends about it. The best aspect of being able to use social media through the season is that it is also as easy to get information during off-season, a win-win for both the sports brands and the sports aficionados.

The same theory of social media interaction in sports events is found in the gaming world. The gaming world might even be using it to a greater extent because it is their only base to be able to compare how good they are versus how good everyone else. Nonetheless the idea is the same, if social media was incorporated correctly and information was not only stated but used to start conversations the sports industry and it’s audience would benefit endlessly from it.

SMWNYC Day 4: Transmedia, Deadly Sins, Tangible Action

Penultimate Day 4 of Social Media Week NYC 2012 was an amalgamation of transmedia storytelling, social media anti-best practices, and social good discussions, all centered around the integral importance of collaboration. Here are some of the day’s highlights:

  • Collaborative Storytelling: Transmedia and Social Media: A panel of creators from Broadcastr, GMD Studios, Lina Srivastava Consulting, and host Storycode dove into discussion on how exactly the transmedia form enhances collaboration and innovation platforms, and what it means for the future of entertainment, activism, marketing, branding and business. Amidst the debate, the speakers utilized an interactive demo of an innovative digital storytelling tool to outline how social media storytelling in a variety of sectors can benefit from the practice of Transmedia.
  • How and Why We Share: The Seven Deadly Sins of Social Media: A fine group of panelists from various advertising, digital media, and publication backgrounds came together to address how social media vices and virtues drive our actions online — from cyber-bullying behaviors to blind re-tweeting and rampant over-sharing. The highly interactive conversation between the panelists and audience alike incorporated various trends, research findings and real life examples that added a layer of necessary concreteness to a largely anecdotal panel theme.
  • New Business Models to Convert Human Intent into Tangible Action (followed by free after party): The evening came to a close with a fascinating discussion – held at the very cool Brooklyn Brewery – from an expert panel addressing how new business models they have created leverage social media to unlock underutilized human intent for social good and convert it into tangible action. From living greener to hitting the gym more often, the diverse panelists from StickK, Purpose, Oceana, Opower, Yoxi.tv, and host The Mutual highlighted some very enlightening ways that social media can guide us to better lifestyle choices. The Mutual sponsored after party that followed – featuring an amazing open bar of Brooklyn Brewery drafts and enormous spread of appetizers – capped the evening off with perfection.
Greg is a motivated Cornell University Hotel School alumnus, affectionately known as a Hotelie for life, with keen interests in social and digital marketing for hospitality and lifestyle brands. He’s passionate about sales and marketing in the hospitality industry, specifically as it relates to the dynamic online space. In his free time, Greg obsesses over growing his musical intellect (both modern and past-time artists apply), tennis, and running skills. Check out his lifestyle blog covering these topics at http://www.thesocialsonictraveler.wordpress.com and follow him on Twitter.

For the Most-Viewed Super Bowl Ads, Few Touchdowns on Facebook and Twitter

It’s pretty amazing when you think about it:  40 ads that ran during the Super Bowl have been viewed on YouTube more than 99 million times. That is almost 1 billion impressions. It’s daunting to try to imagine all the creative power that went into the ad-making and the subsequent zooming on the Internet as people viewed and shared the content.

But one company, PM Digital, has discovered that the ads with the most views on YouTube did not generate large increases in Facebook fans or Twitter followers, according to PM Digital’s Super Bowl Commercial Index. (Full disclosure:  PM Digital is a client of DiGennaro Communications, where I work.)

The PM Digital Super Bowl Commercial index measures Facebook Fans, Twitter followers, and YouTube ad views for 40 brands that had ads in the game. The index tracks changes in engagement on the three channels from Monday, January  30, through Monday, February 6.

My DGC colleagues and the folks at PM Digital have been analyzing the statistics this week. While the YouTube popularity of the Super Bowl ads is staggering, other numbers leave us wondering if the ads were a touchdown or a fumble. And we couldn’t help but think that full integration between traditional advertising and social media has a long way to go. “

Indeed, brands use Facebook and Twitter to engage with people, advertise to them, offer them promotions and drive transactions on an ongoing basis. While brands with the most-viewed ads should feel satisfied about their YouTube results, they have not by and large recruited new fans and followers, thereby foregoing chances to engage with people who have clearly shown an interest in entertaining, branded content.

Key findings from the PM Digital Super Bowl Commercial Index include:

  • Volkswagen, which led the Index in YouTube ad views, ranked #33 among the 40 advertisers in terms of Facebook fan increases. The German car maker had just a 1.58 % increase of from Monday, January 30 to Monday, February 6.
  • Chevrolet, whose ads were viewed more than 11.2 million times, saw relatively large increases in fans and followers:  5.77% increase in Facebook fans and 14% increase in Twitter followers. The large Twitter increase is likely due to the company’s pre-game Twitter contest.
  • The 10 most-viewed ads on YouTube had lower-than-average % increases in Facebook fans;  the average fan increase was 12.28%. It should be noted that most brands saw single-digit increases. Huge increases in fans for Taxact.com (117%), the movie Act of Valor (160%), and Bud Light Platinum (119%) drove the Facebook average up; These three advertisers were low on the YouTube scale.
  • Eight of the 10 most-viewed ads on YouTube had lower-than-average % increases in Twitter fans; the average was 5.53%.

 

YouTube Views, Facebook Fans and Twitter Followers

Advertiser

Ad Views

Facebook Fan % Increase

Twitter Follower % Increase

Volkswagen

18,081,000

1.58%

5.66%

Acura

16,395,557

3.31%

4.89%

Honda

12,470,027

2.77%

2.78%

Chevrolet

11,217,440

5.77%

14.01%

Audi

6,168,365

2.92%

4.10%

Hyundai

4,595,629

1.26%

2.22%

Bridgestone Tires

1,568,676

5.68%

1.30%

Toyota

3,566,117

6.88%

1.68%

Doritos

3,133,904

8.90%

4.91%

Pepsi

2,861,886

2.34%

0.17%

Top 10 Average

4.14%

4.17%

Average of All Ads

12.28%

5.53%

 

Sally O’Dowd is a VP and group account director for New York-based DiGennaro Communications, which specializes in B2B communications for media, advertising and entertainment companies. Previously, she worked in Paris as head of content and social media strategy at MSLGROUP, the 22-country PR and events network of Publicis Groupe. She has also held senior communications roles at Arc Worldwide/Leo Burnett and Razorfish, following a career in journalism and public affairs.

Interview with Stephen Duncombe, SMWNYC Panelist for Literature Unbound

Stephen Duncombe is an Associate Professor at the Gallatin School and the Department of Media, Culture and Communications of New York University where he teaches the history and politics of media. He is the author of Dream: Re-Imagining Progressive Politics in an Age of Fantasy and Notes From Underground: Zines and the Politics of Underground Culture; co-author of The Bobbed Haired Bandit: Crime and Celebrity in 1920s New York; editor of the Cultural Resistance Reader and co-editor of White Riot: Punk Rock and the Politics of Race.  He writes on the intersection of culture and politics for a range of scholarly and popular publications, from the cerebral The Nation, to the prurient Playboy.

Stephen will speak at Literature Unbound: Radical Strategies for Social Literature at NYU during Social Media Week. I interviewed Stephen to learn more about his work and experiences.

What are the best ways for political activists to harness social media’s value?

There’s the obvious ways: using social media as a way to communicate better than we’ve been able todo before, reaching more people, with more information, faster, easier and cheaper. But what excites me most about the power of social media in activism is less how it is being used as a instrumental tool and more how it is had been integrated into on-the ground activist practice as a sort of social protocol. The organization of social media — distributed, participatory, individualized within the context of a collectivity — is being mirrored on the streets in the very social forms of the protests that are taking place: the largely leader-less, horizontally-organized, mass occupations of public space that are sweeping the world. Back in the 1960s the great critic Lionel Trilling called the demonstrations that were happening “Modernism in the Streets.” I think we could call what is happening around the world today “Internet in the Streets.”

Can you explain the ramifications that recent political uprisings aided by social media channels have had on the social media landscape as a whole, and particularly where restrictive governments reign?

I think the simplest answer to this is that restrictive governments have a hard time reigning-in Twitter and Facebook. They can try, and sometimes they succeed. Some governments, like China, are very good at these restrictions, but repressive governments are caught in a fundamental bind. The very tools of communications and networking that are essential for economic innovations and the wealth of the nation, can be — and are — also used for political innovations as well.

What is social literature?

This is what we’ll find out on February 14! Literature has always been social, that is: it’s a communication between an author and a reader. The development of print greatly expanded the range of this relationship — a writer in India could reach a reader in Canada, but it also restricted the sociality into a one-way communications: the author writes and the reader reads. With the digital revolution all this has changed. Since every digital device is both a receiver and a transmitter, the flow of communications can go both ways and, because these devices are networked, this conversation can be opened up to many others.

You created the Open Utopia, an open-access, open-source, web-based edition of Thomas More’s Utopia. What inspired this project?

A few years back I had the privilege of teaching a Fulbright seminar at Moscow State University on the topic of “political imagination.” In preparation for doing this, I re-read Thomas More’s 16th century classic Utopia. But when I did this I read a completely different book that what I had remembered reading in High School. This time I realized that what More was creating was less a authoritative plan of an alternative society and more an “imaginal machine” — a technology for stimulating the imagination of his readers. How he does this would take a long time to explain, but simply put, by creating an alternative world that he then names No-Place (which is what Utopia means in Greek), more pushes his readers to imagine what an alternative some-place might look like for themselves.

But More was stuck with the technology of his day: the printed page, and so his readers had to do all their imaginative work in their heads and as individuals. By creating an open-access, open-source, web-based edition of Thomas More’s Utopia, I’ve tried to “Open” up the book to the reader’s active participation. In my digital edition of Utopia readers become writers and editors and collaborators.  One of the ways they can do this is WikiTopia–a mediawiki on which people can draft their own ideal society, or collaborate with others in creating a collectively authored Utopia. And with a platform designed by the folks at the Institute for the Future of the Book called “Social Book,” visitors to Open Utopia can annotate and comment upon what More – or I – have written, and then share their comments with others. The idea here is to help people to imagine their own Utopias and share them with others, and not be content with an “authorized” Utopia, be it More’s or anyone else’s.

In what [other] ways does the internet honor the primary precept of Utopia — that is, that all property is common property?

I’ve always thought that it was ironic that a book about the abolition of private property was locked up in copyright. So in my mission to open up Utopia, I’ve created the only complete Creative Commons licenced English language edition of Utopia.  Most of the text I’ve taken from old translations that have passed into the public domain, but some of the letters I had newly translated from the original Latin into English specifically so I could enter them into the public domain.

Do you have any plans of giving another book the same treatment?

I don’t think so.  One of the great luxuries of my job as a tenured professor is I get to study and experiment…and then move on to study and experiment something else. But I do think some of the features of the Open Utopia — the rich media, the ability for readers to become writers, the shared annotations, the lack of a restrictive copyright — are going to be part of any and all books that we all “write” and “read” in this coming century.

With funding from the Open Societies Foundations, you co-created the School for Creative Activism in 2011, and you are presently Co-Director of the Center for Artistic Activism.  What are some of the projects you’ve been working on?

When I’m not mired deep in a historical text about Utopia, I’m trying to figure out ways in the present to create an alternative society for the future. The work we do at the Center for Artistic Activism and the School for Creative Activism is very much a part of this. We think activism is, or rather its should be, an art: it should be creative and it should be inspirational. So we work with grass-roots organizers to bring an artistic eye and a creative hand to their tactics, their strategies and their goal setting. We think you need to do this to be an effective activist in the 21st century. The first rule of guerrilla warfare is to know your terrain and use it to your advantage. Today’s political topography includes signs and symbols, stories ans spectacle, and an activist needs the creative weapons to fight on this terrain. But creativity in activism is also important for another reason: we have to be able to imagine a better world if we want to have any hope of changing this one.

 

Lisa Chau has been involved with Web 2.0 since graduate school at Dartmouth College, where she completed an independent study on blogging. She was subsequently highlighted as a woman blogger in Wellesley Magazine, published by her alma mater. Since 2009, Lisa has worked as an Assistant Director at the Tuck School of Business. In 2012, she launched GothamGreen212 to pursue social media strategy projects. You can follow her on twitter.

Is Social Media The New Mothers’ Group?

Is Social Media The New Mothers’ Group?

Guest post by Meg Akabas

I recently ventured into the world of Twitter with the encouragement of friends, colleagues, and my kids who convinced me it was an important medium to help link me to people who might benefit from my new iphone app ParentSmart. I was told Twitter is the way to find people who want my parenting expertise.

A few weeks into my Twitter journey, I’ve seen a whole new community of parents and discovered that while one might assume parents, especially those of young children, might be too darn busy for social media, moms and dads alike are thriving online.

As a parenting educator, I wanted to understand why so many parents are gravitating towards social media. I examined the content and found four main areas of attraction for parents on both Facebook and Twitter:

1. Community

Taking care of a newborn or young child can be an isolating endeavor. No longer! Parents need not rely solely on meeting other new parents at the playground or through mothers groups to stay connected. They can immediately tap into a community of parents on Facebook by joining groups, on Twitter by following other parents or parenting experts, and on any one of the thousands of mommy blogs by joining and participating in discussions. Social media provides an accessible forum for discussion with other moms and dads about public policy concerning families. This is the stuff we used to talk about at our weekly mothers group while our babies crawled around on the floor and spit-up on our shoulders.

2. Product Recommendations

When I was popping out babies (four of them), in order to get a full picture of what was available in stores or to compare products, I had to load the stroller/baby carrier/bags/etc. and visit the baby supply or toy store. Now, parents can quickly compare and review all possible infant seat models AND get recommendations from other parents through social media channels. Twitter parties and give-aways abound as a way for marketers to reach an audience eager for products and services that make life easier. On www.CoolMomPicks.com, recommendations are linked to thoughtful reviews and product details fly fast and furious from their twitter feed.

In addition, product recall information hits social media sites quickly, giving new parents piece of mind that they are aware of any safety hazards that arise.

3. Health Information

Linking with other families or professionals who can share tips on almost any health issue saves worry and time.  It’s one thing to look up symptoms in one’s dog-eared copy of Dr. Spock, but quite another to get the benefit of hundreds of other parents first-hand experience with curing a nasty diaper rash. When my son recently ran into trouble trying to take his first un-chewable pill without gagging, a swift online connection with parents who had faced this problem resulted in a perfect solution…feed him the pill in a spoonful of applesauce or pudding; it worked like a charm.

4. Parenting Advice and Inspiration 

Because babies don’t come with a “how to” guide, one is constantly trying to figure things out. When I was a new parent, I read lots of books and relied on guidance from my own parents. Social media provides much easier access to a wealth of parenting advice, and it has completely crumbled the barrier of shame or embarrassment that formerly plagued parents who thought they were the only ones struggling. Sorting through so much advice, much of it conflicting, can be difficult, but mothers and fathers are finding experts or other parents whose strategies ring true for them, and they are developing a trust in those sources.

In addition, life as a parent of a baby can be extremely tiring and often feels tedious. Now, parents are just a smartphone away from ideas for activities, recipes, positive thoughts and humor. Social media enables moms and dads to tap into the larger community, helping them to ”know better,” “do better” and “feel better” in their parenting role, which represents an opportunity for those with products or messages aimed at helping them achieve those goals. This is good news for parents, good news for me — the parenting educator — and excellent news for anyone who wants to reach this eternal market.

I just hope that all this connecting through social media isn’t distracting parents from interacting and being present with their children! (For my thoughts on that issue, click here).

 

Meg Akabas is a mother of four, a parenting educator, and the founder of Parenting Solutions. Meg specializes in working with parents of children up to age 10 both individually and in workshops. She helps parents tackle non-medical issues such as communication, discipline, learning, sibling rivalry, separation, and sleep problems. Download her ParentSmart app on itunes and follow her on twitter.

Twitter: The Fresh Censor

According to The New York Times’ Bits column, Twitter has sent a message that will flutter in the timeline. The social media microblogger will censor content viewed as inflammatory by selective nations. A grey widget will pop up in the time feed, stating that, “This tweet from @username will be withheld in: Nation X.” Disruptive content could range from banned literature written by Salman Rushdie to criticism of oppressive global regimes. Twitter’s previous policy included an absolute removal of content on a worldwide scale, rather than a selective process of elimination. Censored Sign

The U.S. Government would alert Twitter of content it wished to be removed for security reasons. A few users have speculated that government officials are looking to manage the influence of offline sociopolitical movements (Occupy Wall Street, Arab Spring) that mobilized in the content stream. Others are enraged after the company voiced its disapproval of the SOPA bill, but did not black out with Wikipedia two weeks ago. Some analysts feel that Twitter wants to penetrate market sectors with competing platforms and stronger firewalls (China). Their strategy’s motive will be revealed in time.

In my mind, the message is clear. Content may be king. Censorship wants to be the checkmate. The volume of communication across platforms has evolved to such a high degree that governmental intervention is not surprising. Social media is a young communication device. The medium has empowered the voice of many users, giving strength to the disenfranchised. Consumers express their beliefs in unlimited community forums. As opposed to prior forms of expression in world history, digital censorship has no tangibility. Firewall proxies are solved by hackers within minutes. The facts are simple. Borders do not exist in cyberspace. Censorship cannot control the unseen.

Abdul Fattah Ismail is a digital marketing specialist with expertise in content development. He lives in New York and is an MBA graduate in Marketing Management from St. John’s University. He has contributed articles for Blueliner Marketing and Talent Zoo.  

Tumblbeasts: 14; Lisa: 0

I started blogging around 2004. Frankly, I didn’t think much about my choice of platform. Most of the blogs I followed were hosted by Blogger, so I registered there as well. Then Dartblog started offering students a blog presence. If you can’t already tell, I bleed green. Of course, I signed up for a Dartmouth-affiliated page. Shortly thereafter, more & more of my friends started LiveJournaling. Thus, I was “forced” to join LJ if wanted access to posts locked from public viewing and commenting.

That’s how these social networking sites gain new users. Make people register for accounts even if they only want to view content. Insidious!

Speaking of insidious… Well, hello there, Facebook. Do I really need to elaborate? I think we all know what happened. They know way more about the last 5 years of my life than my family knows about my entire life. (Granted, I chose to put all those details into their database.) Looking back, I’ve left a scattered legacy of abandoned false-starts & experiments on Blogger, Friendster, Orkut, Twitter, LiveJournal, Flickr… Just to name a several. I had multiple accounts on a few because wiping the slate completely clean was simply more efficient than editing an unruly mass of existing content. All part of the learning process that has led up to the internet as it exists today.

Which is to say, social media has matured, but it still has a ways to go. Every time Facebook makes a major change in its appearance, interface or “Terms of Service,” I liken it to a teenager trying on another identity. It’s getting a little old, though, and I’m surprised a younger upstart hasn’t disrupted the Zuckerberg monopoly.

Yet.

In any case, I decided late last year to take everything I’ve gleaned from my virtual journey and funnel it into a persona standardized across multiple platforms, connected via my personal launching page. You’ll see I left Blogger to try Tumblr. I didn’t think much about my choice of platform. This time, however, I was sorely disappointed.

* * *

Despite the deplorable color scheme of Blogger, it always worked. The interface was intuitive. Features most people would need or want were built-in. My self-taught HTML skills were handy on occasion, but not necessary. Kind of like buying a Subaru Outback for winter in New Hampshire. It’s not a stylish car, but everyone drives one because it does what you need it to do. Function over form.

Every so often, I am startled by my naïve expectation that new, hyped products on the market are supposed to be an improvement over its established predecessors. Isn’t that what is accounting for their popularity? No.

I learned that lesson the hard way. I let myself be lured by the Siren song of Tumblr. I could barely finish reading their “30 Reasons to Love Tumblr” list.

Email address / Password / Choice of URL

Start posting!

Easy!

Car salesmen wish it were that easy to sell lemons. And that’s what I got. A pretty, hollow lemon.

First, I had to dust off my HTML coding knowledge to customize my template. There are a lot of pre-fabricated choices, but many are very similar with slight variations. Then, because Tumblr doesn’t support native commenting, I had to install Disqus. Then I had to add anti-spam measures. Then Google Analytics…

When can I start blogging?  This is tedious! I expected a fully loaded car—erm—blogging platform.

Too many hours later, my blog looked close enough to presentable. I was ready to take it out for a spin on the [information] super highway, but…

WHY DIDN’T ANYONE WARN ME ABOUT THE TUMBLBEASTS???

Tumblbeasts are to Tumblr as the Fail Whale is to Twitter. The Tumblbeasts are enough for me to consider moving on to WordPress; however, if you are undeterred by them, I have other reasons to leave:

  • No auto save.
  • No one-click button to save drafts. (I’ve had to re-type several long posts.)
  • The bullet function does not work past one level. Indenting doesn’t work, either.
  • Dragging and dropping to rearrange the order of queued posts is inefficient, especially if you have several long posts.
  • Is there some way to compact the view of individual entries?
  • The dashboard feed takes too long to load, even if you’re on a dedicated Ethernet line.
  • A navigational button bar should follow user scrolling.
  • The feed page: It’s ugly and only utilizes a third of my page.
  • Tags that users have already created should be listed for easy reuse.
  • Where’s my tag cloud?
  • Grouping. I want to read my philosophy feed separate from my fashion feed separate from my social media feed.

The only reason I’ll consider giving Tumblr a little more time to convince me to stay is that it seems to be building critical mass. Fast. And in Web 2.0, you need to be where everyone else is.

Lisa Chau has been involved with Web 2.0 since graduate school at Dartmouth College, where she completed an independent study on blogging. She was subsequently highlighted as a woman blogger in Wellesley Magazine, published by her alma mater. Since 2009, Lisa has worked as an Assistant Director at the Tuck School of Business. In 2012, she launched GothamGreen212 to pursue social media strategy projects. View her online portfolio or follow her on Twitter.

What is Social Media? Why Do We Care?

Social Media. Hate it or love it, everyone talks about it. And has an opinion about it.

While everyone is exposed to it daily, how many people really know what it is?

You, being a self-selecting audience, would likely be able to provide an informed response. Others, however, might simply blurt, “Facebook!” as if that alone explained all.

For my first blog post, I wanted to consider the basics of what we’re discussing. Together, the words “social” and “media” form fabricated jargon which appeared sometime after the advent of Web 2.0, as explained on Wikipedia:

“…web applications that facilitate participatory information sharing, interoperability, user-centered design and collaboration on the World Wide Web. A Web 2.0 site allows users to interact and collaborate with each other in a social media dialogue as creators (prosumers) of user-generated content in a virtual community, in contrast to websites where users (consumers) are limited to the passive viewing of content that was created for them. Examples of Web 2.0 include social networking sites, blogs, wikis, video sharing sites, hosted services, web applications, mashups and folksonomies.”

Social media became inextricably tied to the internet sometime after 2004. Nonetheless, I argue that social media has existed as long as mass media has reacted to reader submissions and/or called readers to action. Media being a tool for information delivery; social defined as any form of interaction between two entities, corporations or individuals. Reprinted letters to the Editor? Social media. Paper flyers for organizing protests? Social media.

Communication + Collaboration = Social Media.

Social media as we know it today, rooted within a virtual context, crept into common households through online journals and college kids on Facebook. In 2004, I told someone I planned to do my independent study on blogging. He asked, “You want to study websites about people’s cats?”

Since the days of feline photos and emotionally fueled teenager musings, the growth of social media has grown exponentially. Can we visit any of the top 50 most popular sites on the Internet without coming across one-click options to Tweet / Facebook / + 1 / Share / email?

The number of social media users and social companies continues to rise globally, and the barrier to entry is relatively low.

Why does this matter?

The internet has made communications almost instantaneous and far reaching. Political groups can now rally more efficiently. Companies can spread their branding with ease. The possibility for danger and/or profit has been multiplied. Witness the revolutionaries who used Twitter to spread their message and organize troops faster and wider than any paper campaign could have achieved. Witness firms that pour money and time into data mining Facebook.

On a personal level, social media has simultaneously extended our networks while closing distances between degrees of separation. It transcends time and geography. It archives our lives online and allows some semblance of control over our public persona.

Social media is a powerful force we still don’t fully comprehend. It can be dangerous. It recognizes almost no boundaries, and it’s still growing.

And that’s why we care about this double-edged sword.

Lisa Chau has been involved with Web 2.0 since graduate school at Dartmouth College, where she completed an independent study on blogging. She was subsequently highlighted as a woman blogger in Wellesley Magazine, published by her alma mater. Since 2009, Lisa has worked as an Assistant Director at the Tuck School of Business. In 2012, she launched GothamGreen212 to pursue social media strategy projects. View her online portfolio at http://about.me/GothamGreen212. Follow her on Twitter via https://twitter.com/GothamGreen212. (In case you’re wondering, she greatly enjoys social media, admittedly spending far too much time on it.)

Sending Out The Best Tweets on Twitter? Yea, There’s an Award for That.

Throughout this week we’ll be posting on the ground accounts from individuals that attended New York Social Media Week events. To participate, email a blog submission to info@socialmediaweek.org

Note: The Nomination Process Closes Tonight at 11:59pm, click here to nominate your favorite tweep!

For me, Greg Galant and the Sawhorse Media team’s talk was the highlight of yesterday’s Social Media Club at Roger Smith Hotel.

Ever since I first learned about the Shorty Awards existing I’d wanted to hear Greg speak about how they came to be. The Sawhorse team’s lecture was more of a conversation than a lesson.

…and an intellegent one at that.

The title, “Over 500 million people are using social media. How to find the 50 you need to know about,” defined the overall mission of Greg’s team and their products. The team spoke about three Sawhorse sites; Listorious, Muckrack, and Global Quad. Each of those sites has a different focus (i.e. Muckrack helps organize the best tweets in Journalism, and Global Quads is for the best in Colleges), yet all three operate based on the same overall mission, which is to help you locate the most influential tweets. Their sites help de-clutter Twitter, and I think they’ll be around for years to come simply because there’s a need for them.

In addition to those three sites, The Sawhorse Team also run The Shorty Awards, which honor the best producers of short real-time content. I’m extremely excited for this year’s unveil of who the best producers of 140 character content are. I was also pleased to learn that this year’s Shorty Awards on March 28th will be live-streamed. (#score.)

To access clips from past Shorty ceremonies, including everyone from MC Hammer, to Sesame Street, visit youtube.com/shortyawards.

The Sawhorse Team further inspired me to always think before I tweet. Seeing myself holding a future Shorty Award is going to be my inspiration to refrain from oversharing.

What’s yours?

Megan Conley is a contributor for the Social Media Week NY Blog and a Community Manager for J.P. Barry Hospitality. You can follow her on twitter @meganconley_.

Event Spotlight: 140 Characters Project Launch Party

Be a part of  “twistory” and join Edelman Digital and Ish Entertainment in celebrating the kick off of the 140 Characters Project, a year-long search documenting 140 people whose lives have been forever transformed by social media. The search and documentary’s filming will begin at this cocktail party.

Get the 411 on the exclusive, invitation only event below (did we mention there is an open bar?):

What is the name of this event? 140 Characters Project Launch Party

Who is hosting this? Edelman and Michael Hirschorn

What time is it and where can I drink for fr–, I mean be a part of this awesome event? Tuesday, February 8th from 6-9 PM at 250 Hudson Street (16th Floor-Penthouse).

Aside from me, who else is excited about this? Libby Pigg, Senior Vice President at Edelman Digital. She wants you to know:

“Social media is something that we at Edelman have a tremendous amount of passion for, so it seemed like a perfect fit to align with a global initiative like Social Media Week. We hope our event on Tuesday evening  will be a good combination of entertainment, content and networking with an amazing group of  ‘characters’ that one might not typically see at a social media conference.”

This event has limited space so register now!

Joanna Firneno is a contributing writer to the Social Media Week blog and is an Associate Communications Manager at Deep Focus.